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Tier 1 Helpdesk Analyst Jobs

Tier 1 Soc Analyst Jobs
By Accenture At , San Antonio
DoD 8570 Level II certifications such as Security+
Bonus Points if you have:
Role Location: Range of Starting Pay for role
New York City: $77,700 - $104,600
Accenture Equal Opportunity and Affirmative Action Policy Statement.
or speak with your recruiter.
Soc Analyst (Tier 1) - Remote
By Binary Defense At ,
Previous work or classroom experience with Security Information Event Management (SIEM) platforms, such as:
Provide our clients with clear/concise written investigations within the Binary Defense service management system.
Stay up-to-date on the latest vulnerabilities, threats, and attacks around the world.
Bachelor’s Degree in Cyber Security or equivalent work experience.
Excellent written and oral communication skills
Previous work or classroom experience with Endpoint Protection platforms, such as:
Hybrid-Remote Tier 1 Helpdesk Associate
By Summit Human Capital At United States
· Experience responding to Tier 1 tickets and supporting end users remotely
· 2-3 Years of proven Desktop Support or Help Desk experience
· Extensive windows 10 support, hardware, and software troubleshooting experience
· 2+ years of Customer Service experience
· Any relative certifications or degree including CompTIA A+, Network+, MCSA
· Experience with Active Directory/O365/Intune administration, and/or Jira
Security Event Monitoring Tier 1 Analyst
By Deloitte At , Arlington
Fundamental understanding and/or working experience with different attack vectors such as malware, phishing, social engineering, or vulnerability exploitation
Fundamental understanding and/or working experience with Active Directory, Windows, or Linux system administration
Fundamental understanding and/or working experience with network services and devices, the OSI model, and TCP/IP protocols
Excellent written, verbal, interpersonal, and collaborative skills
Up-to-date knowledge on current cybersecurity news and trends
Scripting experience (JavaScript, PHP, PowerShell, Python)
Helpdesk Analyst Jobs
By Material At , New York, 10016 $22 - $28 an hour
Detail-oriented and organized, with strong time management skills
Assist with IT asset management, including tracking, inventory, and disposal of hardware and software
Contribute to the development and maintenance of the Self-Service Knowledge Base, creating and updating articles to empower users with self-help resources
Assist in the setup, configuration, and maintenance of new employee workstations, devices, and software, ensuring a smooth onboarding experience
Provide support for remote employees, including VPN setup and troubleshooting
Perform other duties as assigned by the Help Desk Manager, demonstrating flexibility and adaptability in a dynamic work environment
Helpdesk Analyst Jobs
By iShift At Scottsdale, AZ, United States
Perform event diagnosis, incident handling, problem management, and resolution.
Manage End-point processes including PC/Laptop imaging, asset inventory management, end user application installation and support, and shipping/receiving.
Technical Certifications or related experience
Provide remote and in-person support assistance.
Previous IT Help Desk or Technical Support Experience
Functional knowledge of Active Directory, Exchange/Outlook/OWA, Windows 10, Internet Browsers (IE, Edge, Chrome, and Firefox), Dell PC/Laptop hardware, and Printers.
Tier 2 Helpdesk Analyst Jobs
By Sira Consulting, an Inc 5000 company At Washington DC-Baltimore Area, United States
Hands-on experience with a wide range of infrastructure, including but not limited to Operating Systems, Device Management, and client systems
Experience in working with a ticketing system, such as Service Manager, ServiceNow, Remedy. Etc.
Experience with trouble ticketing system—currently using Service Manager
Respond to and resolve inbound computer-related end user support tickets in a timely manner using Service Manager.
Must have min. of 8 years’ experience with Windows 10 and in Active Directory Environment.
Advanced level experience in MAC/PC hybrid environments including mobile devices.
General Worker - Tier 1
By Vezita Tech, Inc At St Louis, MO, United States

Job Order Type: Recruited Labor Category: Light Industrial Procurement Type: Contingent Labor Work Location: MO-1900 Crystal Industrial Court-St. Louis Work Days/Hours: M-F 6am - 2:30pm CST

Soc Analyst Tier 1/2 Jobs
By Softworld, a Kelly Company At Reston, VA, United States

Job Number: 240479 SOC Analyst Tier 1/2 Job Description We are looking for Security Operations Analyst - Digital. I.e. Digital Forensics, Packet Capture, Malware, Incident Response. We ...

Soc Analyst Tier 1 - Blue Team
By A2SECURE At United States
Demonstrable experience and interest in the field of cybersecurity (previous work experience is not required).
Flexible Working Plan: remote work and flexible hours.
What will be your main responsibilities?
Your main responsibilities will be as follows:
Do you meet the profile requirements?
What do we offer you?
Service Support Analyst - Tier 1
By PBS Systems At Arlington, TX, United States
Effective time management & organization skills.
Identify opportunities to drive process improvements that positively impact the client’s experience.
Develop knowledge and understanding of our software and the supporting infrastructure.
Achieve program certification within your primary group within 6 months and additional program certification/s within 18 months.
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing.
Strong decision making and analytical abilities.
Helpdesk Analyst – Remote | 963057 Jobs
By Revel IT At United States
In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
Strong Communication Skills Written and Verbal to be able to stay focused on the conversation and manage calls for support.
Great Customer Service skills with attention to detail and ability to listen
Plus, if they have industry specific certifications like A Plus, HDI, Network Plus, CompTIA Plus
Other duties as assigned by the Service Desk Manager.
2+ years of experience in IT space, including 1+ years of experience in technical support/ helpdesk.
Tier 1 Helpdesk Support Resource
By INFOLOB Global, Inc. At Harrisburg, PA, United States
EDUCATION AND EXPERIENCE Minimum Qualifications:
Strong excellent written and verbal communication skills.
Position: Tier 1 Helpdesk Support Resource
Duration: 6 Months Contract to Hire
Troubleshoot issues, by asking clarifying questions to discover underlying causes of concern. Escalate issues as appropriate.
Maintain call ownership and provide regular and continuing communication with customer(s) until resolutions are reached.
Tier 1 Soc Analyst Jobs
By Accenture At San Antonio, TX, United States
Bonus Points if you have:
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Tier 1 Engineer Jobs
By GTT At Florida, United States
Ensure the Configuration Management System (CMS) is maintained/updated.
Identify need for Problem Management for reoccurring Incidents/Events.
Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve.
Up to 12 x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (desirable).
Knowledge and understanding of TCP/IP protocol stack OSI layering (OSI model).
Helpdesk Analyst Jobs
By Sprinklr At Texas, United States

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver ...

Soc Analyst Tier 1 Jobs
By Leidos At United States
Incident Management: Monitor network traffic for unusual activity and respond to threats or escalate to Tier 2.
Collaboration: Continuously share knowledge and contribute to improvement of SOC tools and processes.
1-2 years of experience in cybersecurity
Looking for experience in developing or customizing security tools.
Candidates who have experience in monitoring the following security logs: Endpoint, Network, and Cloud.
Threat Tracking: Maintain awareness of ongoing cyber threats over time.
100% Remote Helpdesk Analyst (Call Center Tier 1)
By Eliassen Group At Washington DC-Baltimore Area, United States
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Previous IT Helpdesk Call Center Experience
May install software or perform hardware testing remotely
Assisting with the creation and curation of End User Knowledge Articles
Associate's degree in computer related field or equivalent training and/or experience required
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Data Analyst - Tier 1 Systematic Quant Fund
By Goldman Lloyds At New York, NY, United States
Experience with SQL and database technologies for efficient data retrieval and management.
Proven experience as a Data Analyst or similar role, preferably in the finance industry.
Collaborate with quantitative researchers and traders to understand their data requirements and develop appropriate data solutions.
Strong proficiency in Python programming, with experience in data manipulation, statistical analysis, and data visualization libraries (e.g., Pandas, NumPy, Matplotlib, seaborn).
Excellent analytical and problem-solving skills, with a keen attention to detail.
Strong communication and collaboration abilities to work effectively in a team-oriented environment.
Analyst 1 Jobs
By NOVALINK SOLUTIONS LLC At Nashville, TN, United States
Compile monthly grants management report which detail outstanding grants management items for each program
Gather program data, outputs, outcomes to track performance metrics and success stories for all RD programs
Perform other job-related duties as assigned