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Tier I CSR Jobs

Salesforce Administrator Tier I
By FirstDay Foundation At San Antonio, TX, United States
Salesforce Administrator Certification is Required.
Sales Cloud, Service Cloud, and Developer certifications preferred
Training and Documentation: Contribute to the creation of documentation and knowledge base articles to support user understanding and adoption of Salesforce.
A demonstrated ability to understand and articulate complex requirements.
Salesforce.com Admin (ADM201 and ADM211) certified preferred
Proven ability to design and implement new processes and facilitate user adoption.
Test & Selection Cabler Tier I
By Radix Metasystems, Inc. At Las Cruces, NM, United States
Professional Development and Educational Benefits
Benefits are described under the
Competitive Wages: This position pays between $80,000 - $95,000
Medical, Dental, & Vision Premiums 100% Employer Funded
Short-Term, Long-Term Disability, & Life Premiums 100% Employer Funded
Company Funded Retirement plan of up to 25% of Base Salary
Soc Analyst - Tier I
By Foxhole Technology, Inc. At , Washington
Salary: Based on experience, education and certification
Bachelor’s degree in an IT related field or equivalent education or work experience.
Excellent written and oral communication skills.
COMPTIA Security + or other relevant networking or software engineering certifications.
Dedicated monitoring and analysis of cyber security events (Triage).
Event of Interest (EOI) handling and escalation.
Tier 2 Csr - Call Center
By Maximus At , Remote From $14.13 an hour
Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
High School diploma or equivalent with 1-3 years of experience.
Respond effectively to all forms of inbound and outbound contacts.
Process workflow documents, which include, income, identity, and other eligibility verification documents.
Remote - Csr Full-Time (Tier 1)
By Genesco Inc At , Nashville, 37214, Tn
Use our communication software to interact with your teammates, management, and internal department personnel.
Work cross-functionally with internal teams to ensure a seamless customer experience.
Exhibit and utilize critical thinking, empathy, reading comprehension, and problem-solving skills.
Quickly and effectively apply coaching, feedback, and training to improve individual performance and customer experience.
1-2 years of customer service/retail experience preferred.
Meet minimum requirement for words per minute on a typing evaluation.
Network Tier I Analyst
By Akkodis At Lexington, KY, United States
Excellent computer and written/verbal communications skills
Hardware, Software, and/or Network troubleshooting abilities
Strong planning, analysis, and formal presentation skills. Able to apply tools, such as Excel and PowerPoint.
(5%)Other duties and responsibilities as determined from time to time in its sole discretion.
Minimum 4 years of customer service and advanced technical support in a call center environment
Individuals must be customer focused and have a sense of urgency
Cs Specialist Tier I
By Pie Insurance At United States
Applies Workers Comp training and knowledge to policy, billing and agency questions, concerns and production
1 year of customer service experience is preferred
Entry-level communication skills: able to clearly and professionally communicate with customers both verbally and in written form
Basic problem solving skills to be able to resolve simple problems quickly and effectively with some guidance
Provide responsive, timely, and relevant service to customers and partners
Handles tier 1 phone, email, and platform-based communication with customers and cross-functional partners to provide excellent customer service
Tier Iii, Product Support Analyst - I/Dd
By Sandata Technologies At New York, United States
Follow established standards with queue and ticket management
Effectively communicate with peers and all levels of management
Ensure security of personal health information (PHI) and report any violations or observations to management.
Demonstrated working knowledge/experience with SQL to include schemas, ability to read and understand data models, and write/update/run SQL queries.
Facilitate meetings with internal teams, transfer knowledge
Working knowledge of RDBMS concepts; ability to read and understand the data model
Rn Tier I Jobs
By Southern Illinois Healthcare At Benton, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Rn Tier I Jobs
By Southern Illinois Healthcare At Du Quoin, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Rn Tier I Jobs
By Southern Illinois Healthcare At Pinckneyville, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Tier I Intervention Teacher
By Orange County Public Schools At Greater Orlando, United States
Certification or eligible for certification by the Florida State Department of Education to teach in the State of Florida
Participates in personal professional growth activities focused on the acquisition of new and improved skills and knowledge.
Utilizes classroom management techniques conducive to an effective classroom climate.
Manages classroom and supervises proper care of equipment used.
Responsible for timely and accurate information they maintain as part of their job responsibilities.
Bachelor’s degree from an accredited institution
Rn Tier I Jobs
By Southern Illinois Healthcare At Dale, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Rn Tier I Jobs
By SIH Physician Recruiting At Carbondale, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Maintain complete and accurate medical records. Qualifications
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Tier I Technician Jobs
By DMI (Digital Management, LLC) At United States
Ability to work independently without relying on significant management oversight.
Experience with AD manager, MDM, etc.
Education and Years of Experience:
Prefer 1-2 years of experience working for a mobile carrier such as Verizon, AT&T, T-Mobile, & Sprint.
Prefer 1-2 years of experience within Inbound Contact Centers.
A+ Certification is a plus.
Rn Tier I Jobs
By Southern Illinois Healthcare At Harrisburg, IL, United States
Contribute to a healthy workplace environment by managing conflict using professional communication skills.
Meets Core Measure responsibilities related to patient care.
Six months of RN experience required
Assess patients to determine mental, physical, and spiritual needs
Assesses, plans, implements and evaluates an individual plan of care in collaboration with the multidisciplinary health care team.
Provides explanations and instructions to patient/responsible person.
Market Manager Tier I
By C Spire At Lake City, MS, United States
At least one year of C Spire retail experience with a strong record of success and demonstrated leadership abilities required.
Manage the market’s inventory processes and responsible for keeping a stocked and organized retail store at all times.
Two years business experience is required.
Excellent oral and written communication skills a must along with a professional appearance and demeanor.
Putting our customer at the center of everything we do
A commitment to surprise, delight and wow our customers at every encounter
Tier I/Ii Network Analyst (100% Remote - Rotating Shifts)
By NANA Development Corporation At , Alexandria, 22303, Va
Current IAT Level II certification
Minimum two years' experience providing technical customer support in a military or federal help desk or network operations center
Analyzes workload, including traffic and utilization trends.
Handles basic issues and problems, and refers more complex issues to higher-level staff.
Ingests tickets/customer inquiries via ticketing system, phone, email, or Teams.
Provides immediate Tier I/II support or escalates as needed.
Tier I/Ii Network Analyst (100% Remote - Rotating Shifts)
By Akima At Alexandria, VA, United States
Current IAT Level II certification
Minimum two years' experience providing technical customer support in a military or federal help desk or network operations center
Analyzes workload, including traffic and utilization trends.
Handles basic issues and problems, and refers more complex issues to higher-level staff.
Ingests tickets/customer inquiries via ticketing system, phone, email, or Teams.
Provides immediate Tier I/II support or escalates as needed.

Are you looking for a job that will challenge you and give you the opportunity to make a difference? Look no further! We are looking for a Tier I Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be the first point of contact for our customers and will be responsible for resolving their inquiries and complaints in a timely and professional manner. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview Tier I Customer Service Representatives (CSRs) are responsible for providing customer service and support to customers. They are the first point of contact for customers and are expected to provide accurate and timely information and assistance. Tier I CSRs are responsible for handling customer inquiries, resolving customer issues, and providing customer support. Detailed Job Description Tier I CSRs are responsible for providing customer service and support to customers. They are the first point of contact for customers and are expected to provide accurate and timely information and assistance. Tier I CSRs are responsible for handling customer inquiries, resolving customer issues, and providing customer support. They must be able to effectively communicate with customers, both verbally and in writing. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to provide accurate information and advice to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to troubleshoot customer issues
• Ability to provide accurate information and advice
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in stressful situations
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in stressful situations
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software and tools
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a call center environment
Job Responsibilities
• Handle customer inquiries and provide customer support
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information and advice to customers
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Assist with other customer service related tasks as needed