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Technical Support Analyst Jobs in Arkansas

Customer Service Technical Support Analyst
By Pearson At United States
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst | Blockchain Transaction Monitoring And Intelligence S
By CryptoRecruit At United States
Experience using help desk software and remote support tools
2 to 3 years experience as a Customer Support agent
Technical experience and ability to troubleshoot, replicate and document product bugs essential
Excellent communication and problem solving skills
Ability to work in a team that offers 24/7 support.Team player that can also work independently
Understand our product, answer simple how do I questions, proficient enough to demo the system at a very high level
Fintech Support Technical Analyst
By Synctera At United States
Help drive new processes and have great follow-up skills
3+ years of experience in technical support, customer service or payment operations
Excellent written and verbal communication skills
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Interact daily with our FinTech customers to ensure their questions are responded to in a timely, comprehensive, engaging and professional manner
Be the first point of triage for external questions, to ensure they have the correct priority and focus from internal teams
Analyst, Technical Support - Global Technical Support Team
By CalAmp At United States
Experience in the following fields: EMS/Fire/Police Dispatch, Public Safety Field Operations, Public Administration, Emergency Services, Emergency Management
2+ years of general work experience - Telematics, IoT, or Field installation experience with MECP certified devices
2+ years experience with light and heavy duty vehicular electrical systems and installation procedures.
1+ years experience with a major CRM (Salesforce, Jira - etc)
Experience with systemic problem-analyzing and problem-solving practices
Ability to manage interactions calmly with high urgency
Junior Technical Support Analyst
By Ascendion At United States
Solve complex problems - and learn new skill
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
2 years’ experience with Adobe AEM/AEP preferably on the backend as a developer or L3 support
Strong technical knowledge of J2EE applications, database concepts, and SSO (e.g. LDAP, SAML, OAuth).
Experience troubleshooting and debugging multi-tier web applications
Technical Support Analyst(Contract)
By SoFi At United States
Responsible for auditing inventory against asset management
Knowledge and understanding of Tier 1 roles and responsibilities
Identify technical trends, proactively seek solutions, and report to Management when applicable
Local project management and implementation support
Identify technical trends, proactively seek solutions, and report to Sr Management when applicable
Knowledge and functional understanding of Tier 3 roles and responsibilities
Technical Support Analyst – Us Remote
By Goldstone Partners, Inc. At United States
Comfortable maintaining data in project management and CRM platforms
Undergraduate degree in a data-centric discipline and experience in retail or hospitality
Highly refined communications skills – comfortable getting your message across in a virtual world
Salary $50-55k with a nice suite of benefits
We Value: Impact, Innovation, Experience
Guiding new EV owners through their adoption, including setting up accounts, answering questions, troubleshooting vehicle errors, and providing ongoing support

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Technical Support Analyst Job Skills:

• Excellent customer service and communication skills
• Ability to troubleshoot and solve technical problems
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work with a variety of people

What is Technical Support Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or other technical certifications
• Experience in customer service and technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot and solve technical problems

What is Technical Support Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service software, databases, and tools

What is Technical Support Analyst Job Experience?

• Experience in customer service and technical support
• Experience in troubleshooting and problem-solving
• Experience in using customer service software, databases, and tools