Technical Product Specialist Jobs in Iowa

Committed to offer 100% Worry Free experience to clients and satisfaction and success at all times

Shifts assignment are based by Pacific Standard Time and scheduled from 5am – 5pm PST. Shift are determined Workforce Management.

Upselling - identify product improvements by additional services offered by Intermedia

The ability to maintain Key Performance Indicator metric goals while delivering a worry-free experience to our customers.

Minimum one (1) year of experience in a high-volume call center environment in a technical support role

Advanced networking skills pertaining to VoIP routing/hardware, UCaaS and CCaaS products

1+ years of product management experience, with demonstrated success in product definition activities for enterprise software and platform products

Develop product requirements in a Agile framework

3+ years of software development experience

Excellent verbal and written communication skills

Startup experience, including working closely with founders or a founding team

Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options