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Technical Help Desk Jobs

It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Technical Help Desk (Emr/Ehr)
By System Soft Technologies At Plano, TX, United States
• Position requires strong phone skills and ability to empathic
Contract - Estimated 6+ Months
*Highly preferred some healthcare background.
• Monitor multiple inbound support channels including phone, email and incidents
• Triage, troubleshoot, resolve and escalate incidents as necessary
• Provide customer communications regarding ongoing incidents
Technical Support Analyst (Help Desk)
By Anuview At , Chandler
Work with Help Desk management to create and maintain accurate knowledge articles for the team.
Pre-Requisites / Skills / Experience Requirements:
Utilize provided knowledge articles to resolve issues.
Provide remote IT support using tools such as LogMeIn and MS Teams.
Bachelor’s Degree preferred; or relevant equivalent experience
Strong verbal and written communication skills
Technical Support Help Desk
By Collabera Inc.H At Addison, TX, United States
Verbal and written communication skills, attention to detail, and time management skills
Prior experience providing remote technical support and services.
Master AxiaMed’s product capabilities and serve as a subject matter expert for our clients and partners.
2+ years of technical customer support experience, preferably in a high-tech SaaS industry.
Fanatical commitment to customer success and knowledge of customer service principles and practices.
Solid analytical skills and a demonstrated motivation to solve tough technical problems.
Technical Support Help Desk
By Tech Magnetics At United States
Certifications or Desired skills if anyExperience with ServiceNow, Salesforce or similar ticketing system.
Microsoft O365, ability to type 40+ WPM, excellent time management
Able to work from home without distraction?
1 Year of experience in Help Desk technical Support
•Manage and report time spent on all work activities.
•Strong communication skills; both written and spoken.
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk - Technical Support Engineer
By Verisma At , Syracuse, Ny $20 - $24 an hour
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Familiarity with remote desktop applications and help desk software (eg. Service Now)
Excellent problem-solving and communication skills
Help Desk Technical Support Representative - Remote ($21.27 - $28.36 / Hour)
By Talentify.io At United States
We Offer An Excellent Benefits Package Including
Medical, dental, vision, life, and disability insurance
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Help Desk/Technical Support Engineer
By A.C.Coy Company At Monroeville, PA, United States
Remote configuration of software according to customer specifications
Inform Product Managers on customer issues related to software utilization and software design.
Maintain technical expertise with the products and their usage as well as general networking and PC Skills
Minimum of an Associate’s degree, Bachelor’s degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience.
A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired.
Professional phone skills and Customer Service Skills highly desired.
Technical Support Help Desk
By Alpha Net At Austin, TX, United States
Log and track inquiries using an incident management database and maintains history records and related problem documentation.
Answer service desk telephones or Call center experience.
Provide technical support to users for moderately complex computer related technical problems.
Communicate technical issues over the phone to a variety of customers
Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems.
Resolve or refer highly complex technical problems as appropriate.

Are you looking for a job that combines your technical skills with your customer service expertise? Look no further! We are looking for a Technical Help Desk professional to join our team and provide technical support to our customers. You will be the first point of contact for our customers, troubleshooting and resolving technical issues, and providing excellent customer service. If you are passionate about technology and helping people, this is the job for you!

Overview Technical Help Desk is a customer service role that provides technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. Detailed Job Description The Technical Help Desk is responsible for providing technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. The Technical Help Desk is also responsible for providing customer service, answering customer questions, and providing technical advice. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer systems, software, and other technology-related issues
• Ability to troubleshoot and resolve customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer systems, software, and other technology-related issues
• Ability to troubleshoot and resolve customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of computer systems, software, and other technology-related issues
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving customer issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving customer issues
• Experience in working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers who are having problems with their computer systems, software, or other technology-related issues
• Troubleshoot and resolve customer issues in a timely and efficient manner
• Provide customer service, answer customer questions, and provide technical advice
• Work independently and as part of a team
• Work in a fast-paced environment