Technical Help Desk Jobs in Georgia , Employment

Are you looking for a job that combines your technical skills with your customer service expertise? Look no further! We are looking for a Technical Help Desk professional to join our team and provide technical support to our customers. You will be the first point of contact for our customers, troubleshooting and resolving technical issues, and providing excellent customer service. If you are passionate about technology and helping people, this is the job for you!

Overview Technical Help Desk is a customer service role that provides technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. Detailed Job Description The Technical Help Desk is responsible for providing technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. The Technical Help Desk is also responsible for providing customer service, answering customer questions, and providing technical advice. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Knowledge of computer systems, software, and other technology-related issues

• Ability to troubleshoot and resolve customer issues

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

Job Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field

• Experience in customer service or technical support

• Knowledge of computer systems, software, and other technology-related issues

• Ability to troubleshoot and resolve customer issues

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

Job Knowledge

• Knowledge of computer systems, software, and other technology-related issues

• Knowledge of customer service and technical support

• Knowledge of troubleshooting and resolving customer issues

Job Experience

• Experience in customer service or technical support

• Experience in troubleshooting and resolving customer issues

• Experience in working in a fast-paced environment

Job Responsibilities

• Provide technical support to customers who are having problems with their computer systems, software, or other technology-related issues

• Troubleshoot and resolve customer issues in a timely and efficient manner

• Provide customer service, answer customer questions, and provide technical advice

• Work independently and as part of a team

• Work in a fast-paced environment