It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
Technical Support Help Desk
By Tech Magnetics At United States
Certifications or Desired skills if anyExperience with ServiceNow, Salesforce or similar ticketing system.
Microsoft O365, ability to type 40+ WPM, excellent time management
Able to work from home without distraction?
1 Year of experience in Help Desk technical Support
•Manage and report time spent on all work activities.
•Strong communication skills; both written and spoken.
Help Desk Technical Support Representative - Remote ($21.27 - $28.36 / Hour)
By Talentify.io At United States
We Offer An Excellent Benefits Package Including
Medical, dental, vision, life, and disability insurance
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

Are you looking for a job that combines your technical skills with your customer service expertise? Look no further! We are looking for a Technical Help Desk professional to join our team and provide technical support to our customers. You will be the first point of contact for our customers, troubleshooting and resolving technical issues, and providing excellent customer service. If you are passionate about technology and helping people, this is the job for you!

Overview Technical Help Desk is a customer service role that provides technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. Detailed Job Description The Technical Help Desk is responsible for providing technical support to customers who are having problems with their computer systems, software, or other technology-related issues. The Technical Help Desk is responsible for troubleshooting and resolving customer issues in a timely and efficient manner. The Technical Help Desk is also responsible for providing customer service, answering customer questions, and providing technical advice. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer systems, software, and other technology-related issues
• Ability to troubleshoot and resolve customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer systems, software, and other technology-related issues
• Ability to troubleshoot and resolve customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of computer systems, software, and other technology-related issues
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving customer issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving customer issues
• Experience in working in a fast-paced environment
Job Responsibilities
• Provide technical support to customers who are having problems with their computer systems, software, or other technology-related issues
• Troubleshoot and resolve customer issues in a timely and efficient manner
• Provide customer service, answer customer questions, and provide technical advice
• Work independently and as part of a team
• Work in a fast-paced environment