Team Member Services Manager Jobs

Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support.

Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service.

Ongoing training and development opportunities to enhance your skills and knowledge.

State Farm Experience since 1987

Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Lead the training and development initiatives for the Field Team, ensuring they are equipped with the necessary skills and knowledge

Assist in managing budgetary aspects of field operations, including resource allocation and expense management

Proficient in project management, resource allocation, and cross-functional collaboration

Strong organizational skills with the ability to manage multiple projects and priorities

Collaborate with cross-functional teams to manage and optimize project assignments, schedules, and resource allocation

Bachelor's degree in Engineering or a related field (or equivalent experience)

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Provide excellent service to members, guests, and program participants in the Y. Use Listen First skills

Excellent interpersonal and problem-solving skills.

CPR, First Aid and AED certifications required within 30 days of employment.

Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Work as a team member staffing the welcome center, building supervision, and keeping up with the cleanliness of the building.

Establish a working relationship with members; learn members names and use them frequently. Introduce members to other members and staff

Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support.

Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service.

Ongoing training and development opportunities to enhance your skills and knowledge.

Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.

We have 144 years of combined insurance experience in our office.

Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement.

BA/BS in Accounting and Finance and/or equivalent work experience

Team Manager – IT Finance Services

Monitor day-to-day operations of IT Finance for critical functions such as PO creation, invoicing, payment and KPI’s

Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

Industry leading Benefit Plans (Medical, Dental, Vision, Rx)

Education reimbursement for continued learning

Manage workflows/processes, competencies, staffing models, and metrics for each of your teams

Partner with training and Customer Success Managers to provide feedback and/or guidance on training needs

Healthcare experience and a minimum of 5 years professional experience

Bachelor's degree or experience in lieu of degree

Prior experience managing operations, budgeting, and forecasting

Experience creating new processes and modifying existing processes to meet business needs

Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented

Experience in customer service required

Experience in managing customer service preferred

Able to work in and manage a team environment

Experience in Windows computer applications

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Qualifications, Education Requirements & Required Skills

Minimum of 3 years of venue management experience (preferably a large-scale or high-volume facility)

Develop and execute innovative strategies that inspire and promote the AMBSE core values and workplace culture.

Create and maintain Team Member policies and protocols to ensure exceptional onboarding and team member development.

Create authentic and meaningful relationships with Team Member by providing intentional care and engagement.

Address all Team Member challenges and work with department leadership and Team Captains to develop action plans for future compliance/success.