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IT System Support Specialist Jobs in Illinois

System Support Specialist Jobs
By Bolingbrook Park District At , Bolingbrook, 60440
Full Time employees receive 50% discount on programs for the employee and their family members living in their household.
Eligible for mandatory pension with IMRF-Illinois Municipal Retirement Fund.
Life insurance based on 2 times the employees salary to a maximum of $300,000, paid by park district.
Optional medical, dental, and vision insurance from 5-15 % of cost depending on selections.
Optional supplemental insurances for life, accident, critical care, cancer, and hospital and whole life during open enrollment.
It Support Specialist Jobs
By W3Global At Naperville, IL, United States
JURIS or claims management application experience preferred.
Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office
Could be lifting equipment up to 20-40 pounds
Escalates calls to the appropriate departments.
Documents customer issues in call tracking system timely and accurately.
Associate degree in a computer technology field preferred.
It Support Specialist Jobs
By PMI KYOTO Packaging Systems At Elk Grove Village, IL, United States

PMI Kyoto Packaging Systems is looking for an IT Support Specialist to join our team in our Elk Grove Village office! PMI Kyoto Packaging Systems has been an industry leader in the packaging industry ...

Are you looking for an exciting opportunity to work in IT System Support? We are looking for a motivated and experienced System Support Specialist to join our team. You will be responsible for providing technical support to our customers and ensuring their systems are running smoothly. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT System Support Specialist Job Description The IT System Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Solutions Associate (MCSA) certification or equivalent
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting computer systems
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Run diagnostic programs to identify problems
• Isolate problems and determine and implement solutions
• Install, modify, and repair computer hardware and software
• Provide technical support to users via phone, email, or in-person
• Monitor system performance and troubleshoot issues
• Maintain records of daily data communication transactions, problems, and remedial actions taken
• Train users on new systems and software