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IT System Support Specialist Jobs in Arkansas

System Support Specialist Jobs
By Subscribe At United States
Strong organizational and documentation skills with ability to manage multiple tasks at one time
Expand upon our troubleshooting documentation to grow our level 1 and 2 support capabilities globally
1+ years of support engineering experience
1+ years of working knowledge of SQL
Experience with Microsoft Excel, including exposure to VBA is a plus
Strong communication skills, both written and verbally
System Support Specialist (Remote)
By DivIHN Integration Inc At United States
The contractor support services shall include unlimited telephone support, online support, periodic upgrades and enhancement to Resource Patient Management System.
Secure remote access can be achieved using a remote control application such as Remote Desktop via VPN.
Title: System Support Specialist (REMOTE)
Information and assistance will be available from the Help Desk 8:00AM to 5:00PM.
Support calls will be responded to by contracting staff within four hours of each call during normal working hours.
Standard telephone response is limited to the hours of 8:00am to 5:00pm E.S.T., Monday through Friday, excluding holidays
Clinical System Support Specialist
By Intellectt Inc At United States
Role: Clinical System Support Specialist III
Duration: 12 Months on W2
Shift Timings: 9 AM to 5 PM
· Responsible for implementing the strategic initiatives established by the business and the department.
· Subject matter expert (SME) in the technical application of product portfolio.
· Travel up to 30% of the time domestically and / or internationally.

Are you looking for an exciting opportunity to work in IT System Support? We are looking for a motivated and experienced System Support Specialist to join our team. You will be responsible for providing technical support to our customers and ensuring their systems are running smoothly. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT System Support Specialist Job Description The IT System Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Solutions Associate (MCSA) certification or equivalent
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in troubleshooting computer systems
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Run diagnostic programs to identify problems
• Isolate problems and determine and implement solutions
• Install, modify, and repair computer hardware and software
• Provide technical support to users via phone, email, or in-person
• Monitor system performance and troubleshoot issues
• Maintain records of daily data communication transactions, problems, and remedial actions taken
• Train users on new systems and software