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IT Support Associate II Jobs in Florida

It Client Support Specialist Ii
By University of Central Florida At , Orlando, 32816 $23.33 an hour
Provide asset management and documentation.
One Year or more experience supporting classroom audio/visual equipment requirements.
Create and manage trouble and request tickets.
One year or more experience using Workday.
One year or more experience deploying enterprise-level software to multiple machines.
Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
It Level Ii Analyst
By Meteor Education At Gainesville, FL, United States
Strong knowledge of Network Monitoring, and Endpoint Management tools
Strong organization and problem-solving skills; experience prioritizing multiple responsibilities in a fast-paced environment.
5+ years of experience within IT support, infrastructure, and networking roles.
Strong proficiency in Office365 administration and troubleshooting required. Additional knowledge of public/private cloud (e.g., AWS) and virtualization technologies a plus.
Microsoft or other technical certifications highly desired.
Expert level troubleshooting skills in a Windows environment, including desktop and server OS.
It User Support Specialist Ii
By TIAA At , Charlotte, Nc $22.13 - $36.89 an hour
Solves escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
Confers with end users to resolve incidents and fulfill requests through support via in-person, phone, or remote methods.
Vocational and/or Technical Education Preferred
Monitors lower level IT User Support Specialists to ensure effective and time resolution of users’ problems, queries or complaints.
Ensures that plans are in place for responding to situations such as service outages.
Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
It & Operations Consultant Ii
By Privia Health At Rockledge, FL, United States
Develop and maintain expert-level knowledge in key software platforms such as athenaHealth’s. Performance Management System and electronic health record.
Project management experience, juggling multiple projects and urgent deliverables while providing exceptional client service
Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
Project management and large scale operations and technology change efforts, including system upgrades, software implementations, and broader system migrations.
General understanding of Population Health Management and how it applies to risk-based contracts.
Positive attitude toward company, work, clients, management, and team members
It User Support Specialist Ii-1
By TIAA At , Charlotte, Nc $22.13 - $36.89 an hour
Comply with and support ITIL change-incident-problem-asset management processes and work instructions
Perform and assist with asset management duties including updating the authoritative CMDB System. Tracks IT assets and monitors asset management systems.
Provide end user training and knowledge documentation
Vocational and/or Technical Education Preferred
Coordinate the disposition of assets from other regions in order to manage and balance inventory.
Provide high level on-site call center support

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Associate II to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and helping to ensure our customers have a positive experience. If you are passionate about technology and have a desire to help others, this could be the perfect job for you!

IT Support Associate II is a mid-level position in the IT support field. This job requires a combination of technical and customer service skills. The IT Support Associate II is responsible for providing technical assistance and support related to computer systems, hardware, or software.

What is IT Support Associate II Skills Required?

• Knowledge of computer hardware, software, and networking
• Troubleshooting and problem-solving skills
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment

What is IT Support Associate II Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Solutions Associate (MCSA) certification or equivalent

What is IT Support Associate II Knowledge?

• Knowledge of Windows operating systems
• Knowledge of Microsoft Office applications
• Knowledge of computer hardware and software
• Knowledge of networking protocols and technologies
• Knowledge of customer service principles and practices

What is IT Support Associate II Experience?

• Experience in providing technical support
• Experience in troubleshooting hardware and software issues
• Experience in customer service

What is IT Support Associate II Responsibilities?

• Provide technical assistance and support for incoming