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Supervisory Customer Experience Specialist Jobs

Supervisory Administrative Specialist Jobs
By Centers for Medicare & Medicaid Services At Washington, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of the Administrator (OA). As a Supervisory ...

Customer Experience Specialist Jobs
By Rockwell Automation At Milwaukee, WI, United States
Keeps skills and knowledge in all areas (organizational, technical, and commercial) up to date
Provides timely information to support effective management of the business
Excellent time management, ability to multitask
Familiar with Strategic Account Support or Management
Project management/lean six sigma is preferred
Assist in providing a great experience for customers.
Customer Experience Specialist Jobs
By Nickson At Dallas, TX, United States
Successful experience in a corporate environment
Strong written and verbal communication skills, including active listening and clear articulation
Ability to multitask, manage time, and prioritize
Nickson is seeking a Specialist to join the Customer Experience Team within our fast-growing venture.
• Build expert and dynamic knowledge of company products and services.
Ability to solve problems and alleviate conflicts or escalate tactfully
Airport Customer Experience Specialist
By Dallas Fort Worth International Airport (DFW) At Dallas, TX, United States
Two (2) years of experience with customer service in a direct customer service environment.
Engage with customers, review their daily work sheet, and react to changes in the operating environment.
Answer customers’ questions and concerns, provide information for all DFW products to include Airport services, amenities, concessions, airlines, and kiosks.
Complete a variety of activity logs and status reports used to monitor the business unit.
Completion of high school curriculum or equivalent.
Possession of a valid Class C driver's license.
Customer Experience Specialist Jobs
By Hingham Institution for Savings At Hingham, MA, United States
Contact Center experience and working remotely is a plus.
1+ years retail banking experience is a requirement.
Excellent interpersonal and telephone communication skills along with active listening
1-2 years experience in a customer support role.
Excellent computer skills including, but not limited to: G Suite, Excel/Sheets, Internet Browsers, and settings.
Ability to multi-task, set priorities and manage time effectively
Customer Experience Specialist Jobs
By Pietra At Manhattan, NY, United States
Communicate thoughtfully with customers across multiple channels, consistently delivering a 5-star experience
Develop and maintain in-depth product and operational knowledge
Demonstrated experience in supporting customers through email, chat, and/or social channels (1-2 years)
General knowledge of eCommerce return policies and protocols
Empathy, collaboration skills, and ability to work effectively in a team
Proficiency in computer usage, data entry, and quick information retrieval
Customer Experience Specialist Jobs
By Klay Brands At Arizona, United States
* Experience delivering customer focused solutions to meet customer needs
* Experience with Amazon Seller Central and Shopify
* 2+ years of Customer Service experience
* Superior verbal and written communication skills
* Active listening skills with the ability to communicate patience & empathy
* Must be a team player who is able to make independent decisions based on established guidelines
Technical Customer Experience Specialist For Web Creators - Florida ,Usa
By Elementor At Florida, United States
Collaborate with other team members and departments to generate greater knowledge and contribute to an enhanced customer experience
Primarily remote with periodic in-person work required.
Master Elementor’s technology and the different services we offer our customers
Utilize different communication tools to enhance customer experience and maintain the high availability of our support functions
Develop your customer service skills and expand your professional expertise
Knowledge and strong proficiency in Elementor and Elementor Pro (minimum three websites, live or self-hosted)
Customer Experience Specialist Jobs
By Next Jump At New York, NY, United States
Exceptional organization and time management skills
3+ years of experience with frontline customer service and escalations
Strong written, oral and interpersonal communication skills
Strong critical thinking and creative problem solving skills
Experience with e-commerce and working with engineering teams is a plus
Be willing to take on new challenges
Customer Experience Specialist Jobs
By VNA of the Treasure Coast At Vero Beach, FL, United States
Generous paid time off accrual
Up to 88% coverage of health insurance costs
Several local and national discounts
Key member of VNA’s care coordination platform committee.
Reviews and analyzes patient insights, both objective and subjective, collected through the care coordination platform.
Shares insights, activities, follow-up actions, and outcomes with clinical and administrative leadership teams to inform-decision making and direction.
Customer Experience Specialist Jobs
By EmBe At Sioux Falls, SD, United States
Manage Outlook calendar for group spaces such as conference rooms and gym.
Perform other duties and responsibilities as assigned.
Previous customer service experience preferred. Person must be assertive, friendly and demonstrate energetic personality.
Model excellent oral and written communications, teamwork skills, and the EmBe mission through cross-departmental work.
Ensure EmBe brand, mission, vision, and values are reflected in all interactions.
Monitor and warmly greet all persons entering/leaving the building.
Customer Experience Specialist Jobs
By eBay At Atlanta, GA, United States
Provide outstanding empathy, patience, active listening, and adapt to members with low level of tech and/or eBay knowledge
3+ years of call center or relevant customer service experience
Skilled and insightful to the needs of customers
Benefits on Day 1 (Medical, Dental, Vision Insurance)
And many more at ebaybenefits.com
This is a Remote Position
Customer Experience Specialist I
By LoanCare At United States
Ability to provide consistent engagement in customer and brand experience
Take ownership of the Customer Experience, as well as demonstrate attributes in accordance with the LoanCare brand experience expectations
Two (2) years of Call Center or Customer Service experience preferred
Knowledge of customer service principles and practices
Problem-solving skills and problem analysis
Basic mortgage product knowledge preferred
Customer Experience Specialist Jobs
By ICL Group At United States
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
What skills and experience do I need to be successful in this role?
• Manage the order to invoice process for all assigned accounts.
• Practical experience with SAP and CRM systems such as SalesForce preferred.
• Excellent Microsoft Excel skills required
• Sound judgment and excellent problem-solving skills.
Customer Experience Specialist Jobs
By Yadav Diamonds & Jewelry At San Francisco Bay Area, United States

Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets.

Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

Specialist, It Customer Experience
By Evident At , Waltham, 02453, Ma
Experience with Mobile Device Management systems. Knowledge of Android and IOS systems to support mobile devices.
Lead Desktop Support clerks, coach and provide training
Participate to budget with Infrastructure Manager
10+ years of relevant experience or an equivalent combination of training or experience
Experience with Microsoft Operating System and Office Suite O365
Experience with Azure cloud services, including Azure Active Directory
Customer Experience Specialist Jobs
By Refresco At Tampa, FL, United States
Management of delivered orders through in-house Transportation Department
Manage the cost-effective depletion of close dated/aged inventory and discontinued items at company-owned bottling operations and at co-packer locations
Maintain requirements in customer’s vendor sub-systems
Three (3) to five (5) years position related experience required. Bachelor's degree within related field preferred.
Experience in the consumer package goods industry and customer service environment/sales required.
Two (2) years experience in Microsoft Office programs (Word, Excel, PowerPoint, Access, Outlook) - MRP systems.
Supervisory Training Specialist Jobs
By TSA (Transportation Security Administration) At , Washington Dulles International Airport, Va $75,026 - $116,260 a year

Overview Supervisory Training Specialist Open & closing dates 05/23/2023 to 06/06/2023 Pay scale & grade SV H Appointment type Salary $75,026.00 to $116,260.00 PA Work schedule ...

Customer Experience Specialist Jobs
By Loaf 'N Jug At Evanston, WY, United States
Time management skills, preparation, and organization are a must
Assist the organization with meeting strategic objectives by accurately reporting details of each shop experience before the respective deadline.
Other assigned duties as designated by department manager.
Territory and Assignments are based on department and company needs.
Specialty tasks, including competitor shops may be assigned.
Support the Supervisory Team with submitting expense reports for each transaction conducted.
Customer Experience Specialist Jobs
By Feals At Denver, CO, United States
Advocate on behalf of the customer to ensure a consistent and valuable experience for them
Liaise cross-departmentally between Customer Experience, Operations, Marketing, and Product teams
Close knowledge of social platforms and their functionality.
Recommend product improvements based on customer feedback, using both qualitative stories and quantified data
Identify opportunities and drive solutions to enable efficiency, specifically thinking about automation and improved back-office tools for your team
Uphold Feals’ voice through all comments and interactions, being careful to speak naturally and confidently

Are you looking for an exciting opportunity to lead a team of customer service professionals? We are looking for a Supervisory Customer Experience Specialist to join our team and help us provide an outstanding customer experience. You will be responsible for leading, coaching, and developing a team of customer service representatives, while ensuring customer satisfaction and driving customer loyalty. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

Overview The Supervisory Customer Experience Specialist is responsible for overseeing the customer experience team and ensuring that customer service standards are met. This role requires a strong understanding of customer service principles and the ability to lead a team to deliver exceptional customer service. Detailed Job Description The Supervisory Customer Experience Specialist is responsible for leading and managing the customer experience team. This includes developing and implementing customer service standards, training and coaching team members, and monitoring customer service performance. The Supervisory Customer Experience Specialist will also be responsible for resolving customer complaints and escalating issues to the appropriate department. Job Skills Required
• Excellent customer service skills
• Strong leadership and management skills
• Ability to develop and implement customer service standards
• Excellent problem-solving and conflict resolution skills
• Excellent communication and interpersonal skills
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service metrics and reporting
• Knowledge of customer service best practices
Job Experience
• 5+ years of customer service experience
• 3+ years of supervisory experience
• Experience in developing and implementing customer service standards
• Experience in training and coaching customer service team members
• Experience in resolving customer complaints
Job Responsibilities
• Lead and manage the customer experience team
• Develop and implement customer service standards
• Train and coach team members
• Monitor customer service performance
• Resolve customer complaints
• Escalate customer issues to the appropriate department
• Analyze customer service metrics and reporting
• Ensure customer service best practices are followed