Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Scottsdale, 85255, Az

JOB SUMMARY Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to ...

Are you looking for an exciting and rewarding opportunity to lead a team of front desk professionals? We are looking for a Supervisor De Front Desk to join our team and help us provide exceptional customer service to our guests. As Supervisor De Front Desk, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. You will also be responsible for training and developing staff, managing budgets, and ensuring that all policies and procedures are followed. If you have a passion for customer service and a desire to lead a team of dedicated professionals, this is the job for you!

Overview Supervisor de Front Desk is a position responsible for supervising the front desk staff and ensuring that all customer service needs are met. The Supervisor de Front Desk is responsible for providing excellent customer service, managing staff, and ensuring that all front desk operations are running smoothly. Detailed Job Description The Supervisor de Front Desk is responsible for overseeing the daily operations of the front desk. This includes supervising staff, providing customer service, and ensuring that all front desk operations are running smoothly. The Supervisor de Front Desk is also responsible for training new staff, resolving customer complaints, and ensuring that all customer service needs are met. Job Skills Required
• Excellent customer service skills
• Ability to manage staff
• Excellent communication skills
• Ability to multitask
• Knowledge of front desk operations
• Ability to resolve customer complaints
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or front desk operations
• Knowledge of computer systems
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of front desk operations
• Knowledge of computer systems
• Knowledge of office procedures
Job Experience
• Previous experience in customer service or front desk operations
• Previous experience in supervising staff
Job Responsibilities
• Supervise front desk staff
• Provide excellent customer service
• Ensure that all customer service needs are met
• Train new staff
• Resolve customer complaints
• Ensure that all front desk operations are running smoothly