Success Specialist Jobs

Prior experience in a customer-facing role, preferably in customer success or account management.

Proficiency in using customer relationship management (CRM) software and other relevant tools.

Collaborating closely with internal teams, including sales, product, and support, to ensure a seamless customer experience.

Excellent written and verbal communication skills to effectively engage with customers.

Strong customer-centric mindset and a passion for delivering exceptional customer experiences.

Knowledge of the healthcare industry and familiarity with healthcare systems and processes.

Offer consistent communication and timely resolution for our agents

Meet or exceed a minimum outbound call requirement

Knowledge of Excel and Google Suite products required

You will work on the phone talking to clients (both agent and brokers).

You will handle both inbound calls and emails.

Assisting with agent retention of paid products

Strong understanding of talent management programs at Salesforce (V2MOM, IDP, Quarterly Check-Ins, etc.)

Organize and manage project planning sessions and meetings

4+ years of relevant work experience

Outstanding organizational, communication, and interpersonal skills (verbal/presentation/written).

Proven experience working across multiple teams

Experience managing multiple projects at the same time, providing both operational and strategic support

Experience in project management and partnering with cross functional teams

Manage provider education materials in self service platform

Manage the Provider Operations comms calendar

Drive the continuous improvement of the provider support experience by identifying and acting on trends, inspiring trust, and building strong relationships

3-5 years of experience in digital marketing and content creation

Strong writing and editing skills, including the ability to adapt styles for different audiences

Implement and manage ATI Capstone and Virtual ATI.

Experience in assessment of student learning outcomes and remediation strategies required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

A highly competitive pay and benefits package

Reconcile and monitor all cohort ATI accounts.

Provide tips/workshops on test-taking and study-habit best practices to the students.

Implement and manage ATI Capstone and Virtual ATI.

Experience in assessment of student learning outcomes and remediation strategies required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

A highly competitive pay and benefits package

Reconcile and monitor all cohort ATI accounts.

Provide tips/workshops on test-taking and study-habit best practices to the students.

Computer knowledge, keyboarding skills, and ability to adapt to new computer programs is a must.

Willing to do work as assigned and ask for additional work to expand their job opportunity

Review paperwork submitted to office by technicians

Scan and electronically file documents.

This individual will assist the office team in day to activities such as:

Demonstrated experience as a self-starter, able to find and resolve issues on your own.

Excellent written, visual, and verbal communication skills

Experience with observability tooling such as DataDog, Grafana, and Victor Ops; exposure to software development tooling such as Git and Jira.

Experience with on-call support operations and working in limited risk tolerance production environments

3+ years of customer/technical support experience with a focus on final-tier customer concern support

Sustain Anduril’s CUAS deployments by combining an understanding of our customers’ missions with familiarity of our products and integrations

1+ years of customer support experience, preferably in a B2C space.

You have excellent written and verbal communication skills.

Experience and enthusiasm for doing mobile app customer support.

Experience doing customer support in the travel industry.

100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!

Continuing education & development reimbursement

We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better

Assist with onboarding, training, and internal knowledge base documentation improvement

Must be in good standing in your current position

No disciplinary actions in the last 6 months

Must be in current position for at least 6 months

Cannot have applied to the same role within the last 6 months

3-5 years of field-based medical education and training experience or equivalent

Responsible for onboarding, product education, and clinical support of PCI and EP cardiac catheterization labs in the United States

Strong team-building skills and engagement with the Israeli-based clinical, product, R&D, and leadership teams

Experience working in a cardiac cath lab or IR suite (as industry or in previous health care professional role) preferred

Ability to “read the room” from an education and training perspective

A list of key responsibilities:

Education: High school diploma or equivalent experience required.

External Candidate: One (1) year motor vehicle titling experience. Special consideration for all 50-state titles knowledge.

Internal Candidates: 6 Months of TSG Title Department experience preferred.

Special Consideration for previous call center experience.

Analytical: Detailed-oriented with exceptional organizational skills, ability to prioritize and work independently. Strong reasoning and critical thinking skills.

This role also requires two Saturday half-shifts per month in addition.

We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better

Experience in a customer-facing, “front-of-the-house” role (experience in Front, Zendesk, Intercom or other CX software is a plus!)

Commuter Benefits for parking and/or transit

Must be in good standing in your current position

No disciplinary actions in the last 6 months

Must be in current position for at least 6 months