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Specialist Ii Customer Experience Jobs in Ohio

Sde Ii - Delivery Experience , Delivery Experience
By Amazon.com Services LLC At , Bellevue From $115,000 a year
3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
Build highly extensible software systems to meet the rapid growth of Amazon's delivery business and capabilities.
Design the direction of the checkout delivery experience working with multiple, different teams across the company
Build the next generation systems for representing delivery choices to enable rapid experimentation in the area of User Experience
Customer Experience Specialist-Cvg Jobs
By Delta Air Lines At Cincinnati, OH, United States
New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
One year of experience working in sales, and at least one year of experience providing customer service.
What You Need To Succeed (minimum Qualifications)
What Will Give You a Competitive Edge (preferred Qualifications)
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%

Are you looking for an exciting opportunity to use your customer service and problem-solving skills to make a real difference in people's lives? We are looking for a Specialist II Customer Experience to join our team and help us provide an exceptional customer experience. You will be responsible for resolving customer inquiries, providing technical support, and ensuring customer satisfaction. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview:

The Specialist II Customer Experience is responsible for providing excellent customer service and support to customers. This position is responsible for responding to customer inquiries, resolving customer issues, and providing customer feedback to the organization.

Detailed Job Description:

The Specialist II Customer Experience is responsible for providing excellent customer service and support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer feedback to the organization. The Specialist II Customer Experience will be responsible for managing customer accounts, providing product information, and troubleshooting customer issues. The Specialist II Customer Experience will also be responsible for providing customer feedback to the organization and helping to develop customer service strategies.

What is Specialist Ii Customer Experience Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Specialist Ii Customer Experience Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management software
• Knowledge of customer service principles and practices

What is Specialist Ii Customer Experience Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management software
• Knowledge of customer service strategies

What is Specialist Ii Customer Experience Job Experience?

• At least two years of customer service experience
• Experience with customer relationship management software

What is Specialist Ii Customer Experience Job Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Provide product information and troubleshoot customer issues
• Manage customer accounts and provide customer feedback to the organization
• Develop customer service strategies and provide customer feedback to the organization
• Monitor customer satisfaction and provide feedback to the organization
• Assist with customer service training and development