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Specialist Ii Customer Experience Jobs in Iowa

Customer Experience Specialist Jobs
By TeamSnap, Inc. At , Remote $21.63 - $23.56 an hour
Delivering a “WOW” customer experience through slack, email, chat, and phone, to internal and external customers
Providing collaborative support to internal partners and peers through slack and knowledge sharing
A positive attitude, ready to offer help and support in a friendly and professional way
Experience providing customer support at TeamSnap and ability to navigate customer issues and internal tools seamlessly
An excitement to help customers find solutions and learn about our product to identify their best experience
Excellent communication skills, verbal and written
Customer Experience Specialist - Retail
By Brooks Sports, Inc At , Remote $18 - $22 an hour
Manage time effectively by prioritizing and multi-tasking
Use daily reporting to manage orders in your territory as needed
Associate degree or equivalent experience preferred
1+ years customer service experience preferred
Knowledge of athletic footwear, athletic apparel, and sports bras preferred
Strong interpersonal skills and the ability to deal with adverse situations positively
Group Manager Ii, Customer Experience
By Boston Scientific Corporation At , Maple Grove, 55311, Mn
Group Manager II, Customer Experience
Own and coordinate the customer experience across touchpoints with Boston Scientific, including leadership engagements, trade show experiences and key digital touchpoints:
Put the customer at the center of all experiences and build programs and key initiatives around the customer
Coach and mentor a high performing team of automation managers and technology specialists.
Align stakeholders from leadership, commercial and finance on investment strategies
Minimum 8 years experience in marketing, medical/clinical affairs or sales
Billing Customer Care Specialist Ii
By Lumen At , Remote $42,120 - $93,840 a year
Ability to prioritize with good time management skills
Provide status updates to billing management for aging tickets and other reports as requested
A combination of education and experience is acceptable
Ability to understand and utilize multiple systems for billing and dispute management.
Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience
Consult with managers or senior staff members on non-routine issues

Are you looking for an exciting opportunity to use your customer service and problem-solving skills to make a real difference in people's lives? We are looking for a Specialist II Customer Experience to join our team and help us provide an exceptional customer experience. You will be responsible for resolving customer inquiries, providing technical support, and ensuring customer satisfaction. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview:

The Specialist II Customer Experience is responsible for providing excellent customer service and support to customers. This position is responsible for responding to customer inquiries, resolving customer issues, and providing customer feedback to the organization.

Detailed Job Description:

The Specialist II Customer Experience is responsible for providing excellent customer service and support to customers. This includes responding to customer inquiries, resolving customer issues, and providing customer feedback to the organization. The Specialist II Customer Experience will be responsible for managing customer accounts, providing product information, and troubleshooting customer issues. The Specialist II Customer Experience will also be responsible for providing customer feedback to the organization and helping to develop customer service strategies.

What is Specialist Ii Customer Experience Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Specialist Ii Customer Experience Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or related field
• At least two years of customer service experience
• Experience with customer relationship management software
• Knowledge of customer service principles and practices

What is Specialist Ii Customer Experience Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management software
• Knowledge of customer service strategies

What is Specialist Ii Customer Experience Job Experience?

• At least two years of customer service experience
• Experience with customer relationship management software

What is Specialist Ii Customer Experience Job Responsibilities?

• Respond to customer inquiries and resolve customer issues
• Provide product information and troubleshoot customer issues
• Manage customer accounts and provide customer feedback to the organization
• Develop customer service strategies and provide customer feedback to the organization
• Monitor customer satisfaction and provide feedback to the organization
• Assist with customer service training and development