Social Media Representative Jobs

- Utilize your social media marketing skills to promote exclusive travel packages and special offers to prospective clients.

- Collaborate with a team of fellow Remote Travel Agents to share knowledge and provide support.

- Reliable internet connection and necessary equipment to perform remote work responsibilities.

Position: Remote Travel Agent (1099 Position)

- Previous experience in customer service and/or marketing roles, preferably within the travel industry.

- Excellent communication and interpersonal skills to effectively interact with clients and build strong relationships.

Exceptional networking and relationship-building skills.

Strong negotiation and communication abilities.

Knowledge of the digital entertainment industry and emerging trends.

Previous experience in content acquisition, sales, or leads is preferred but not essential.

Bachelor’s degree in a related field (e.g. Sales, Marketing, Communications)orsales industry background experience will suffice

2+ years of experience in D2C sales

1+ years of experience in social media or digital online experience – knowledge of various social media platforms

1+ years of experience in a customer contact facing role. Conflict resolution, problem solving/ decision making

Focus is to build guest loyalty and restore guest trust by uniting guests with the client on Social Media

Respond to escalated posts on the clients brand-level Facebook and Twitter accounts that require customer care

Respond to escalated Google, Facebook and Yelp reviews among others

Exceptional time management and organizational skills.

Previous experience in sales, preferably in the digital marketing or advertising industry.

Excellent communication and interpersonal skills, with the ability to build rapport and effectively negotiate with clients.

Actively prospect and generate leads through various channels to expand our client base.

Stay up to date with industry trends, emerging technologies, and competitors to ensure our services remain cutting-edge and relevant.

Meet and exceed sales targets, contributing to the overall revenue growth of the company.

Prospect a full list of past advertising clients to call, offering win-back opportunities

Excellent verbal and written communication skills

Strong problem solving and decision making abilities

Digital, Print or Media advertising sales experience is a plus.

Working knowledge of Google Workspace and the ability to learn new software applications quickly

Preferably, 1 to3 years of proven outside sales experience and, ideally, in the capacity of media sales

Manage multiple systems to research, resolve, and document guest service inquiries and log each interaction in the incident management system.

Effectively exercise cross-functional collaboration skills and partnerships to resolve guest escalations.

2+ years Customer Service experience or related experience

Excellent written and verbal communication skills

Working knowledge and understanding of Social Media sites and platforms, such as Twitter, Instagram, YouTube, Pinterest, Facebook, Snapchat, etc.

Proven interpersonal and communication skills to develop internal relationships and partnerships with multiple stakeholders

Manage multiple systems to research, resolve, and document guest service inquiries and log each interaction in the incident management system.

Effectively exercise cross-functional collaboration skills and partnerships to resolve guest escalations.

2+ years Customer Service experience or related experience

Excellent written and verbal communication skills

Working knowledge and understanding of Social Media sites and platforms, such as Twitter, Instagram, YouTube, Pinterest, Facebook, Snapchat, etc.

Proven interpersonal and communication skills to develop internal relationships and partnerships with multiple stakeholders