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Shopper Support Agent Jobs

Research Support Agent Jobs
By LexisNexis At United States
Typing skills – minimum 40 wpm.
Lexis Advance and Lexis + product experience are a plus.
Strong communication skills both written as well as verbal.
This position is not eligible for benefits.
Diagnose and resolve problems using department tools, resources, business judgment, and expertise, resulting in increased customer confidence with LexisNexis products.
Act as an advocate for the customer in reporting feedback and resolving issues.
Agent Support Specialist Jobs
By Select Bankcard At Lehi, UT, United States
Excellent partner relations/client service skills
Strong attention to detail and analytical skills
Effective verbal and written communication skills
Inside sales or sales support experience a plus
Build and maintain business relationships with ICs/ISOs by providing prompt, accurate, and friendly service to our valued partners.
Assist ICs/ISOs in the sales process and answer their questions related to acceptable merchant types, compatible payment technologies, and pricing.
It Support Agent Jobs
By WheelHouse IT At Fort Lauderdale, FL, United States
Passionate about technology with basic technical knowledge
Manage basic logistics and inventory for enterprise-level clients
Comfortable providing phone support to clients
Clear written and verbal communication
Capable of working a standard M-F work week (and very occasional nights/weekends)
Local to the greater Fort Lauderdale area
Director, B2B Agent Support
By Zillow At United States
Bachelor’s or master’s degree in business administration, management, or a related field preferred
Continuous Improvement: Focus on continuous improvement, striving to identify areas that improve customer experience and inspiring change throughout the organization
At least 10+ years of people leadership experience as leader of leaders and leader of others in a contact center environment
Experience with Lean Six Sigma or other process improvement concepts is a plus
Analytical and quantitative skills leveraging data/metrics using reporting technology (Excel, Tableau)
Experience with contact center CRM technology (Salesforce, Zendesk) and telephony systems (Genesys) is helpful.
Support Agent - Us
By Ink Innovation At United States
3+ years experience in providing customer service support or technical support.
Monitoring, proactively handling support requests, and addressing issues with our software and hardware systems.
Maintaining a consistent monitoring and updating schedule while adhering to Service Level Agreements.
Handling issues from the initial stage through to the completion of Root Cause Analysis (RCA) and following up with various parties.
Learn how to use and support our various important and mission-critical aviation systems.
Providing training internally and externally.
Software Support Agent Jobs
By Point of Rental Software At , Fort Worth, 76155, Tx
Time Management and problem-solving skills
Project Management, technical aptitude, and analytical skills a plus
Use knowledge and skills to address customer’s needs and resolve basic problems within existing specifications and defined standards
Provide timely follow-up to customers and an exceptional support experience
Demonstrated verbal and written communication skills
Act as first point of contact for POR customers (Phone, email, chat)
Agent Support Associate Jobs
By Devoted Health At United States
Strong organizational, interpersonal, communication and presentation skills
Bachelor’s degree or equivalent experience in health care
2+ years Customer Service experience
Very strong verbal and written communication skills
Resolving broker issues by researching causes and working with Devoted Health'ss operations team
Exercising discretion and judgment in prioritizing requests
Intuit - Tech Support Agent
By Foundever At , Wise, 24293, Va $15 an hour
Benefits including medical, dental, life, and vision insurance, company matched 401K, and generous paid time off
Provided equipment for the role
Handle inbound service calls and provide accurate account and product information
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Balance and navigate through multiple systems
Retail Support Agent Jobs
By WorkstaGram At Washington, United States
Hours are subject to change based on client’s availability & business needs.
Decide when you want to work. Pick the amount of hours you wish to work each week and arrive on time.
New version: Release your schedule: Don't limit yourself to working on a day when you would be better off resting.
7 days a week; 9:00 AM – 10:00 PM ET
Operating system: Windows 10. Select clients may support the use of Windows 11. (Apple/Mac and Chrome are not compatible).
Minimum download speed: 5.0 Mbps

Are you looking for a job that will let you help people while also providing a great work-life balance? Become a Shopper Support Agent and help customers with their shopping needs while working flexible hours from the comfort of your own home!

Overview Shopper Support Agents provide customer service to shoppers and help them with their inquiries and concerns. They are responsible for responding to customer inquiries, resolving customer issues, and providing assistance with product selection and ordering. Detailed Job Description Shopper Support Agents are responsible for providing customer service to shoppers. They answer customer inquiries, resolve customer issues, and provide assistance with product selection and ordering. They also provide product information and advice, process orders, and handle returns and exchanges. Shopper Support Agents must be knowledgeable about the products and services offered by the company and be able to provide accurate and helpful information. Job Skills Required
• Excellent customer service skills
• Good communication skills
• Knowledge of the company’s products and services
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to troubleshoot customer issues
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the company’s products and services
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of the company’s products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of problem-solving techniques
Job Experience
• Previous customer service experience
• Previous experience in a retail environment
Job Responsibilities
• Respond to customer inquiries and provide assistance with product selection and ordering
• Process orders and handle returns and exchanges
• Provide product information and advice
• Troubleshoot customer issues
• Maintain customer records
• Follow up with customers to ensure satisfaction