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Shopper Support Agent Jobs in Utah

Agent Support Specialist Jobs
By Select Bankcard At Lehi, UT, United States
Excellent partner relations/client service skills
Strong attention to detail and analytical skills
Effective verbal and written communication skills
Inside sales or sales support experience a plus
Build and maintain business relationships with ICs/ISOs by providing prompt, accurate, and friendly service to our valued partners.
Assist ICs/ISOs in the sales process and answer their questions related to acceptable merchant types, compatible payment technologies, and pricing.
Retail Support Agent Jobs
By WorkstaGram At Washington, United States
Hours are subject to change based on client’s availability & business needs.
Decide when you want to work. Pick the amount of hours you wish to work each week and arrive on time.
New version: Release your schedule: Don't limit yourself to working on a day when you would be better off resting.
7 days a week; 9:00 AM – 10:00 PM ET
Operating system: Windows 10. Select clients may support the use of Windows 11. (Apple/Mac and Chrome are not compatible).
Minimum download speed: 5.0 Mbps

Are you looking for a job that will let you help people while also providing a great work-life balance? Become a Shopper Support Agent and help customers with their shopping needs while working flexible hours from the comfort of your own home!

Overview Shopper Support Agents provide customer service to shoppers and help them with their inquiries and concerns. They are responsible for responding to customer inquiries, resolving customer issues, and providing assistance with product selection and ordering. Detailed Job Description Shopper Support Agents are responsible for providing customer service to shoppers. They answer customer inquiries, resolve customer issues, and provide assistance with product selection and ordering. They also provide product information and advice, process orders, and handle returns and exchanges. Shopper Support Agents must be knowledgeable about the products and services offered by the company and be able to provide accurate and helpful information. Job Skills Required
• Excellent customer service skills
• Good communication skills
• Knowledge of the company’s products and services
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Ability to troubleshoot customer issues
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the company’s products and services
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of the company’s products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of problem-solving techniques
Job Experience
• Previous customer service experience
• Previous experience in a retail environment
Job Responsibilities
• Respond to customer inquiries and provide assistance with product selection and ordering
• Process orders and handle returns and exchanges
• Provide product information and advice
• Troubleshoot customer issues
• Maintain customer records
• Follow up with customers to ensure satisfaction