Customer Service Representative/ Dispatcher - 2Nd Shift (3:30Pm-12:00Am)
By Bosch Group At , Laredo, 78045
Shape Tomorrow’s World: The future offers many opportunities. Be the first to take advantage of them.
Find Your Place: You know how you can work best. We offer the conditions you need.
Knowledge of what an escalation processes is and reasons
3 - 5 years of experience in a warehouse environment required
Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages
Make Your Mark: Give your job a meaning, with solutions “Invented for Life”
2Nd Shift Customer Service Representative
By CBRE At , Atlanta, 30326, Ga
High school diploma or GED required. Minimum two years of related experience.
Intermediate knowledge of Microsoft Office products. Ability to type 45-50 WPM.
Troubleshoot access issues using approved methods and determine if an issue and provide prompt resolution.
Assist Technicians over the phone while at the site working on building issues.
Build, edit, disable, or delete access records following processes and procedures
Ability to understand and carry out general instructions and problem solve in standard situations.

Are you looking for a job that offers a flexible schedule and great pay? We have the perfect opportunity for you! We are currently seeking a Customer Service Representative to join our team on the 2nd shift. You will be responsible for providing excellent customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is 2nd shift Customer Svcs Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication skills
• Ability to work independently and as part of a team
• Proficiency in computer applications
• Ability to handle difficult customer situations

What is 2nd shift Customer Svcs Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is 2nd shift Customer Svcs Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is 2nd shift Customer Svcs Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is 2nd shift Customer Svcs Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints
• Process orders and payments
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements