Customer Service Representative - 2Nd Shift
By XPO At , Calexico, 92231, Ca $20.35 - $23.38 an hour
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
2 years of customer service experience
Strong computer, typing and 10-key skills
Excellent verbal and written communication skills
Bill shipments pursuant to applicable tariffs and pricing agreements
Recognize and resolve documentation errors

Are you looking for a job that offers a flexible schedule and great pay? We have the perfect opportunity for you! We are currently seeking a Customer Service Representative to join our team on the 2nd shift. You will be responsible for providing excellent customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is 2nd shift Customer Svcs Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication skills
• Ability to work independently and as part of a team
• Proficiency in computer applications
• Ability to handle difficult customer situations

What is 2nd shift Customer Svcs Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is 2nd shift Customer Svcs Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is 2nd shift Customer Svcs Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is 2nd shift Customer Svcs Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints
• Process orders and payments
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements