Customer Care Specialist --2Nd Shift
By Teleperformance Guatemala S.A At United States
Benefits Of Working With TP Include:
•Full Benefits (Medical, Dental, Vision, 401k and more)
•Have excellent communications skills, both oral and written
•Ability to work remotely in a virtual team environment
•Employee wellness and engagement programs
Customer Care Specialist --2nd Shift
Customer Service Fraud Liaison Specialist (Remote) (2Nd Shift)
By U.S. Bank At United States
Proven time management skills / ability to multitask
Minimum 18 months of customer service related experience
Successfully completed specialized skill training in one of the following specialty skills: CCU, E-mail, Internet, Operations, and Fraud Support
Effective problem-solving and negotiation skills
Experience interacting positively with unsatisfied customers
Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies
Customer Experience Specialist - 2Nd Shift
By U.S. Bank At United States
Proven time management skills / ability to multitask
Properly diagnose customer needs and proactively educate them about the features and benefits of U.S. Bank products and services
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Minimum 18 months of customer service-related experience
Effective problem-solving and negotiation skills
Experience interacting positively with unsatisfied customers

Are you looking for a job that offers a flexible schedule and great pay? We have the perfect opportunity for you! We are currently seeking a Customer Service Representative to join our team on the 2nd shift. You will be responsible for providing excellent customer service and support to our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is 2nd shift Customer Svcs Representative Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication skills
• Ability to work independently and as part of a team
• Proficiency in computer applications
• Ability to handle difficult customer situations

What is 2nd shift Customer Svcs Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is 2nd shift Customer Svcs Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is 2nd shift Customer Svcs Representative Experience?

• Previous customer service experience
• Experience in a call center or customer service environment

What is 2nd shift Customer Svcs Representative Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints
• Process orders and payments
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements