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Service Director Jobs

Director, Customer Service Jobs
By Evolent Health At , Remote
Experience managing budgets and a proven track record for accomplishing cost management goals.
Significant inbound/outbound call center management experience including operations, performance metrics, continuous improvement, and process excellence.
Responsible for designing incentive programs in collaboration with talent management and the site leadership management team.
Experience demonstrating strong knowledge of leadership and professional development to assigned direct reports.
Knowledge of Managed Care, Medicare, and Medicaid
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Service Director Jobs
By Automotive Search Group At , Dover, Nh $150,000 - $170,000 a year

Full benefits package provided including health, dental, 401(k) matching, paid holidays and vacation.

Service & Support Director Jobs
By Hexagon Asset Lifecycle Intelligence At Tucson, AZ, United States
10+ years of management experience leading teams.
Project management experience leading large hardware and software projects.
Works closely with the Project Management team to deliver customer projects in a timely and professional manner.
Facilitate smooth handover from Implementation to Account Management and Support
Manages and provides leadership for the Service & Support team; 3- 4 direct reports with around 20 team members.
Manages 3rd party contractor agreements and relationships to assist in delivering projects and services.
Service Integration & Management Service Operations Director
By Ascension At , Remote From $117,270 a year
Promote and champion the benefits of Incident, Problem, Change, Release and Knowledge Management processes
Directs, develops, and presents to management various analyses that include organization, systems, feasibility and cost/benefit studies, implementation plans.
2 years of leadership or management experience required.
5 years of leadership or management experience preferred.
Directs development and management of service management processes including, but not limited to:
Directs and evaluates all departmental activities including research, design and development of new technologies, service level determination and complaint management.
Director, Service Jobs
By HeadQuarters At Union City, CA, United States
Ensure credible Service Dept. reporting capabilities via proper policy management and data entry.
Responsible for continued self-development of personnel management, customer management and interpersonal skills.
Overall control of staffing, budgeting, and expense management to ensure department achieves P&L goals.
Conduct and/or attend scheduled meetings with departmental staff including technical and management teams.
Collect, grasp, analyze and maintain any information of problems in the field, and to report it to management and HQ.
Thorough knowledge of company’s products and equipment capabilities.
Director - Customer Service & Automation
By Tyson Foods At Springdale, AR, United States
Support continuous improvement and change management.
Ensure teams develop risk management and contingency planning related to trends and threats impacting Global transportation providers and Global BUs.
Preferred skills; Experience managing Global transportation providers and international markets.
Align with finance on annual operating plan.
Education: BS degree in Logistics/Supply Chain or Business/Systems or 8 plus yrs. of Systems/IT leadership within Logistics, Distribution and Transportation.
Experience: Minimum 5 years Systems/Technology innovation within Logistics, Distribution and Transportation.
Service Director Jobs
By Hicks Family Nissan At Corpus Christi, TX, United States
Previous Dealership Service Manager Experience
Has an in depth knowledge and understanding of shop productivity.
Experience with Lateral Support Groups a plus.
Hire, Train Develop and Motivate the Service Department staff and monitor their performance.
Forecast goals and objectives for the Service Department and ensure they are met.
Ensure the Service Department meets and exceeds all customer satisfaction (CSI) objectives.
Service Director Jobs
By Berkshire Hathaway Automotive At Houston, TX, United States
Consult and collaborate with Parts Manager and dealership management on all aspects of Fixed Operations.
Optimize parts inventory through direction and influence of dealership management to ensure attainment of Parts Sales objectives
Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience
Implement and manage best practices that deliver exceptional CSI scores
Bachelors, degree or equivalent experience
Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives
Service Director/Manager Jobs
By Moss Bros Auto Group At Moreno Valley, CA, United States
A minimum of 3 years of experience as a service manager
Understand customer; match requirements and concerns to various service options
High school diploma or higher education
Medical, Dental, and Vision Insurance
Free Strayer University College Courses to Earn a 4-Year Degree
Pay range is $144,000-$240,000 annually
Service Operations Director Jobs
By Gilbarco At , Atlanta, Ga
Very good organizational, time management and administrative skills
Proven experience maintaining industrial products with a high need for reliability
Experience setting up Service Centers or managing a business or cost center
Experience enabling 3rd party service centers
Excellent analytical skills in Excel
Provide excellent service for customers, ensuring that all SLAs are met, ensuring quality and timely servicing of parts
Service Director Jobs
By Sam Pack's Five Star Ford At Carrollton, TX, United States
A minimum of 3 years of experience as a service manager
Understanding customers' requirements and concerns; matching requirements and concerns to various service options
High school diploma or higher education
Long and Short Term Disability Insurance
Paid vacation for full time employees
Employee discount on cars, parts and service
Service Director Jobs
By albi At Washington, DC, United States
Best Chef Mid-Atlantic James Beard Finalist
in Eater, Robb Report and Esquire,
Eater DC's 2021 Restaurant of the Year
Director, Customer Service Jobs
By WSSC Water At , Laurel, Md $144,712 - $217,121 a year
Provides risk management oversight of customer service operations and strategic priorities related to the customer experience
Good knowledge of risk management related to the claims administration and management
Strong analytical, planning, and process management skills
Excellent interpersonal, communication, and change management skills
5+ years senior/executive management experience
Required Knowledge, Skills, And Abilities
Service Director Jobs
By Beaver Toyota of Cumming At Cumming, GA, United States

A career opportunity like this does not come around often…. The State of Georgia’s # 1 franchise dealership, including all brands of New and Used vehicles, has decided to add a high performing ...

Family Service Director Jobs
By Bonney-Watson At , Seatac, 98188, Wa $60,000 - $80,000 a year
Ensures funeral home and cemetery display areas are cared for and well maintained with current merchandise offerings.
Medical, dental, vision, Group Life & AD&D and Disability coverage offered through the Washington Teamsters Welfare Trust.
FSA plan offered under terms of the Company’s plan.
401(k) savings & profit-sharing plan, subject to the terms of the applicable benefit plan.
Quarterly bonuses under the Company’s Quarterly Incentive Plan, subject to Plan eligibility requirements.
Pre-Need Cemetery Benefits: Following three years of continuous service in good standing, employees may be eligible for pre-need cemetery benefits.
Director, Sales & Service Jobs
By TWG, A Dover company At Tulsa, OK, United States
Minimum 5 years of team management experience.
Lead Sales Operations with processes including forecasting (S&OP), CRM management, Quoting and reporting
OR combination of education and experience.
Minimum 10 years of sales and or marketing experience in a manufacturing or industrial environment.
Proven leadership skills with demonstrated results in Sales.
Oversee the Direct Sales team

Are you looking for a challenging and rewarding opportunity to lead a team of service professionals? We are looking for an experienced Service Director to join our team and take our customer service to the next level. You will be responsible for developing and implementing strategies to ensure customer satisfaction, managing customer service staff, and overseeing the daily operations of the service department. If you have a passion for customer service and a drive to succeed, this is the perfect job for you!

A Service Director is responsible for overseeing the daily operations of a service organization. They are responsible for managing staff, developing and implementing strategies, and ensuring customer satisfaction.

What is Service Director Skills Required?

• Leadership and management skills
• Excellent communication and interpersonal skills
• Problem-solving and decision-making skills
• Ability to work under pressure
• Ability to motivate and inspire staff
• Knowledge of customer service principles
• Knowledge of industry trends and best practices

What is Service Director Qualifications?

• Bachelor’s degree in business, management, or related field
• 5+ years of experience in customer service or related field
• Proven track record of success in customer service
• Knowledge of customer service principles and practices
• Knowledge of industry trends and best practices

What is Service Director Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of industry trends and best practices
• Knowledge of customer service software and systems
• Knowledge of customer service metrics and KPIs

What is Service Director Experience?

• 5+ years of experience in customer service or related field
• Proven track record of success in customer service
• Experience in developing and implementing customer service strategies
• Experience in managing customer service staff

What is Service Director Responsibilities?

• Develop and implement