Register
Recruit Create CV

Service Desk Support Specialist Jobs in Georgia

Engagement Specialist- Support Service
By City of Richmond, VA At , Richmond $3,240 - $5,662 a month
Two years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis;
Bachelor's degree in Business, Human Services, Finance or related discipline or equivalent work experience;
Qualifications, Special Certifications and Licenses
Americans with Disabilities Act Requirements
A minimum of five (5) years of experience working in human services and/or with low-income populations preferred;
Bilingual abilities are preferred, but not required.
Service Desk Specialist Grade 13
By Fulton County, GA At , , Ga $36,733 - $55,099 a year
Specific Knowledge, Skills, or Abilities:
Specific License or Certification Required:
Equipment, Machinery, Tools, and Materials Utilization:

Are you looking for a challenging and rewarding role in IT support? We are looking for a Service Desk Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical advice, and resolving customer inquiries in a timely manner. If you have a passion for technology and customer service, this could be the perfect job for you!

A Service Desk Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

What is Service Desk Support Specialist Skill Requirements?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and problem solve
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Service Desk Support Specialist Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or other technical certifications
• Experience with customer service and technical support

What is Service Desk Support Specialist Knowledge?

• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Service Desk Support Specialist Experience?

• Previous experience in a customer service or technical support role
• Previous experience with computer systems, hardware, and software

What is Service Desk Support Specialist Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical assistance and support
• Install, configure, and