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Service Desk I Jobs

Service Technician I Jobs
By Planet Fitness At Los Angeles, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Diamond Bar, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Northridge, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
Service Technician I Jobs
By Planet Fitness At Chatsworth, CA, United States
Experience repairing and maintaining equipment preferred
Benefits including: medical, 401k, and supplemental insurance.
Repair and maintenance of fitness equipment
Complete preventative maintenance of cardio and strength exercise equipment
Punctuality and reliability is a must
Ability to work independently in a fast-paced environment
It Service Desk Jobs
By Dice At Nashville, TN, United States
Able to handle call volume of up to 30 calls per day.
Able to navigate Different O rganizational Unit s ( OU )
Able to look up attributes
Able to reset password and unlock accounts.
Setting up new phones/ Ipads
Description Of Duties (primary & Secondary)
Service Desk Analyst I
By Teachers College Columbia University At , New York $29.89 - $31.32 an hour

Posting Summary: Supports faculty and staff desktop computer users with a strong commitment to high-quality customer service and solid work ethic. The analyst responds to customer inquiries ...

It Service Desk Agent I - Remote
By Nordic At , Madison, 53713
General knowledge and/or experience in computer systems/software such as network connectivity, VPN connectivity, O365, AD, and Mobile Device Management
Performing remote troubleshooting through technical diagnostic techniques, remote software, and pertinent questions
Maintaining and expanding knowledge of help desk procedures and services
Excellent customer service and communication skills, written and verbal
1+ years of IT Service Desk or IT Support experience required
ITIL training and/or experience desired
Service Technician I Jobs
By VC3 At , Remote
Run and pull workstation reports from our remote management tool
Server & Network device management. (Connectivity issues & New user setup)
Maintain accurate and up to date documentation through the change management process.
Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security
VPN/Remote access set up and troubleshooting
Troubleshooting DNS issues for domain joined workstations (onsite and remote)
Service Coordinator I Jobs
By Superior HealthPlan At ,

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization ...

Service Desk Jobs
By Catapult Solutions Group At United States
• Log all Service Desk contacts into Incident Management System (ServiceNow)
• Knowledge Base and process documentation skills.
• Troubleshoot software, hardware and connectivity issues remotely.
• Experience with installation, upgrade, and maintenance of software, hardware, and peripherals.
• Provide support for remote employees using Citrix environment
Prior Service Desk or Desktop Support experience required
Service Desk Technician I
By GECU At , El Paso, 79925 $17.59 - $34.15 an hour
This position is a job family. There are three levels.
Installs, configures, maintains and supports desktops, telephone handsets and printers
Documents all installations in accordance with GECU standards
Performs preventive maintenance on workstations
Other duties assigned or required in connection with the general operation of the credit union
Proficiency in Windows Operating Systems, workstations, printers and service desk methodologies
Service Desk Consultant I
By KGP Telecommunications, LLC At , Remote
Work Hard. Work Smart. Enjoy the Experience.
Manage and prioritize assigned requests to ensure timely resolution per established Service Level Objectives (SLOs).
One to five years applicable work experience.
Certifications: MCP, A+, Network+, Security+ (preferred but not required).
Basic knowledge of computer hardware including laptops, desktops, printers and handheld scanners.
Experience with Microsoft Windows operating systems.
It Service Desk Agent I
By Nordic At ,
Experience using remote-control tools (i.e., Quick Assist, Bomgar, etc.).
Experience or knowledge with ITIL.
Maintain and expand knowledge of help desk procedures and services to capture issue resolutions and promote continuous improvement and increased FCR.
2+ years customer service experience.
1+ years’ experience troubleshooting hardware issues on laptops and desktops (Dell, HP, Lenovo, Mac, or equivalent).
1+ years’ experience troubleshooting Microsoft Windows Operating Systems.
It Service Desk Analyst I (Remote Capabilities)
By SouthState Bank, National Association At , North Charleston, Sc
Certifications/Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.
Alert management to emerging trends in Incidents.
Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced technician.
Access knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
Reinforce SLAs to manage end-user expectations.
Strong customer service skills and mindset.
It Service Desk Analyst I
By Renewable Energy Systems Limited At , , Co $49,000 - $58,000 a year
Effective prioritization and project management skills
Less than one year of Service industry experience preferred
Less than one year of experience using help desk ticketing software preferred
Less than one year of experience with incident troubleshooting and escalation preferred
Contributes to developing service strategies to mitigate software, hardware, and networking issues.
Troubleshoots and resolves IT issues via phone, web, and in-person channels.
Service Desk Technician I
By Inserso At , Chandler, Az
Offer first line of customer support, and provide information that may be found in Knowledgebase and/or manuals
Experience using a Knowledge Base and/or established procedures and processes to resolve both technical and non-technical end-user inquiries
Experience using Remote Desktop or other remote assistance applications (BOMGAR, RDP) to troubleshoot end-user incidents
Work from home but must reside in the vicinity of Chandler.
Follow the knowledge base and priority matrix for issue resolution
Remote diagnostics and troubleshooting client workstations
Service Desk Analyst I (1St Shift)
By Nordic At ,
Demonstrated project and time management skills and an ability to work effectively over the phone and in a team environment.
Provides training on IT activities to internal and external customers and documents all procedures and policies as requested by management.
Perform Customer Support Operator functions as requested by management.
Related peripheral knowledge acquired through Technical training and/or professional Helpdesk or call center experience.
Undergraduate Degree in Computer Science and/or 1 Year of related work experience (required)
Requires advanced reading, writing and oral communication skills
Service Desk Agent I
By VSE Careers At , Remote
Minimum 1-year customer service experience
Working knowledge of MS Office products
Broad knowledge of IT products, services, and terminology
Experience using VoIP soft phone
Experience using Service Desk ticketing software
Knowledge of military rank structure and terminology a plus
It Service Desk Jobs
By VYZE INC At Miami, FL, United States
Office Status:Hybrid (3 onsite, 2 remote)
•2+ years' experience in a help desk functionality
•Understanding of technology / standards used in area of responsibility with minimal supervision•Strong communication and documentation skills
This role will have training initially 10a-7pET to start, and will include some evening and weekend shifts.
•Provide Service Desk support and resolve problems to the end user’s satisfaction.
• Perform issue handling, identification and resolution with all levels of customers.
It Specialist I - Service Desk Specialist
By Orange County Sheriff's Office, Orlando, Florida At Greater Orlando, United States
High school diploma or general education degree (GED) AND one (1) year of IT service desk support experience.
Certification in A+ (CompTIA A+) is preferred.
Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
Retirement benefits are provided by the Florida Retirement System
Education incentive and reimbursement programs
At least 18 years of age.

Are you looking for an exciting opportunity to be the face of a company's customer service? We are looking for a Service Desk I to join our team and provide top-notch customer service to our clients. You will be the first point of contact for our customers, and you will be responsible for resolving their inquiries and providing them with the best possible solutions. If you have excellent communication and problem-solving skills, then this is the perfect job for you!

Service Desk I job is a customer service role that provides technical support to customers. The job requires strong customer service skills, excellent communication skills, and the ability to troubleshoot technical issues.

What is Service Desk I Skill Requirements?

• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of operating systems
• Knowledge of customer service principles

What is Service Desk I Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training

What is Service Desk I Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of operating systems
• Knowledge of customer service principles

What is Service Desk I Experience?

• Previous customer service experience
• Technical certifications or training

What is Service Desk I Responsibilities?

• Respond to customer inquiries and requests
• Troubleshoot technical issues
• Provide technical support and advice
• Follow up with customers to ensure satisfaction
• Document customer interactions and inquiries
• Monitor customer service metrics and performance