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Senior IT Support Technician Jobs in Nevada

Senior It Support Engineer
By GeoComply At , Las Vegas, Nv $91,000 - $107,000 a year
Have experience with Asset and Vendor management solutions
Manage Jira Service Management IT ticketing system to track team performance and identify improvement opportunities
Maintain and update knowledge base articles to help users self serve
Manage Hardware and Software asset inventories
5+ years of relevant experience
Experience configuring and troubleshooting Windows and macOS devices
It Support Technician Jobs
By SupplyHouse.com At Reno, NV, United States
Basic account management associated with end-user access and permissions
Perform diagnosis and resolution of on-site and remote end-user IT related issues
Provide IT related support for remote office workers as needed
2+ year’s work experience providing Level1/Level2 IT Support for end-user requests and issues
Working knowledge of PC and desktop hardware, software, and operating systems (Windows)
Basic understanding of IT infrastructure skills and concepts

Are you an experienced IT Support Technician looking for a new challenge? We are looking for a Senior IT Support Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, setting up and maintaining computer systems, and providing technical advice and assistance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is Senior IT Support Technician Skills Required?

• Excellent problem-solving skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to prioritize tasks

What is Senior IT Support Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows, Mac, and Linux operating systems
• Experience with network systems and protocols

What is Senior IT Support Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service principles and practices

What is Senior IT Support Technician Experience?

• 5+ years of experience in IT support
• Experience with Windows, Mac, and Linux operating systems
• Experience with network systems and protocols
• Experience troubleshooting and diagnosing technical issues
• Experience providing customer service

What is Senior IT Support Technician Responsibilities?