Senior IT Support Technician Jobs in Maryland , Employment

Are you an experienced IT Support Technician looking for a new challenge? We are looking for a Senior IT Support Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, setting up and maintaining computer systems, and providing technical advice and assistance. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is Senior IT Support Technician Skills Required?

• Excellent problem-solving skills

• Knowledge of computer hardware and software

• Knowledge of network systems and protocols

• Ability to troubleshoot and diagnose technical issues

• Ability to work independently and as part of a team

• Excellent customer service skills

• Ability to work in a fast-paced environment

• Ability to prioritize tasks

What is Senior IT Support Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field

• 5+ years of experience in IT support

• A+ certification or equivalent

• Microsoft Certified Professional (MCP) certification or equivalent

• Experience with Windows, Mac, and Linux operating systems

• Experience with network systems and protocols

What is Senior IT Support Technician Knowledge?

• Knowledge of computer hardware and software

• Knowledge of network systems and protocols

• Knowledge of Windows, Mac, and Linux operating systems

• Knowledge of troubleshooting and diagnosing technical issues

• Knowledge of customer service principles and practices

What is Senior IT Support Technician Experience?

• 5+ years of experience in IT support

• Experience with Windows, Mac, and Linux operating systems

• Experience with network systems and protocols

• Experience troubleshooting and diagnosing technical issues

• Experience providing customer service

What is Senior IT Support Technician Responsibilities?