Senior Revenue Operations Associate Jobs

Exceptional organizational, coordination, planning, and project management skills.

Experience in a high-performance sales organization, in operations, or consulting / PM capacity.

Excellent analytical skills and data-driven mindset.

Outstanding written and verbal communication skills.

Great collaboration skills and a team player attitude.

Headway employees work remotely across the US, with the option to work from our NYC HQ.

Work alongside pre-and post-sales management to support accurate forecasting of all revenue on a weekly, monthly, & quarterly basis

Manage and implement go-to-market data segmentation to scale marketing campaigns

Document and manage the sales & account mgt processes in CRM &/or Connectwise (and manage integrations as needed)

Ensure geos are adhering to new data reporting requirements (weekly Ninety, Shore reporting, go-forward new reporting for internal updates)

Work with CRO & Finance in setting budgets, quotas and developing compensation plans.

Bachelor’s degree required, with focus in business finance or operations a plus

1 year of experience in finance, management consulting, corporate strategy or revenue/sales/business operations

2-4 years of experience in finance, management consulting, corporate strategy or revenue/sales/business operations

Design, build and manage a variety of revenue-related KPI and productivity analyses for ongoing and one-off reporting needs

Data driven with strong analytical capabilities such as spreadsheet modeling

Experience improving internal processes, resulting in measurable impact

Self-motivated and comfortable in a remote environment

Manage various dashboards to show performance, trends, opportunities, and risks across the customer lifecycle primarily using GainSight and Salesforce

Partner cross functionally with Sales, Customer Success, Legal, and Finance teams to improve execution of pre- and post-sales processes

1-3 years of Revenue Operations experience (or Sales Ops, Customer Success Ops, Marketing Ops)

Deep knowledge of revenue managing tools such as: Salesforce, Gainsight, Salesloft, Clearbit, and others

Excellent communication skills and the ability to thrive in ambiguity

Unlimited vacation, personal time, and flexible work from home policies

Work cross-functionally with key stakeholders from the Finance, Legal, Marketing, Services and Support teams in support of commercial operations

5+ years of experience in revenue/sales operations, business operations or a related field for a B2B Enterprise SaaS organization

Experience working with SFDC CPQ, data enrichment tools and data analytic/BI platforms

Advanced experience with Excel required

Own sales reporting and analytics in Salesforce and our data analytics platform

Provide real-time analytics for organizational visibility into business performance and to enable data-driven decisions at all levels of the sales organization

Minimum of 2-4 years experience in Consulting, Revenue / Sales Operations, Finance Operations, or Sales Strategy

Strong communicator who can effectively manage projects and stakeholders

Identify trends and business opportunities with stakeholders to drive data-influenced decisions and optimize results

Coordinate with cross-functional departments to understand business needs, proactively evolve and improve workflows and automation, and scale processes globally

Support and coordinate the pipeline forecast on a regular basis among key leaders

Improve processes and adoption of the CRM and other commercial deals by partnering with the Salesforce administrator

Background in engineering, computer science, mathematics, finance, economics, or RevOps

Experience with BI tools (e.g., Tableau, Metabase)

100% remote company (we believe in trust and autonomy)

Develop and maintain our financial dashboards in Metabase

Perform ad-hoc queries (SQL / Excel) to support teams across the company

Ensure data source and metric accuracy

Strong strategic, analytical, project management and communication (oral and written) skills

Maintain strong working relationships with sales management, Operations, Marketing, and other cross-functional teams to achieve the above objectives efficiently and effectively

Previous experience as a seller or sales manager with international business exposure, a bonus

10+ years in direct sales operations experience, with time spent growing sales organizations.

Global SaaS and B2B experience preferred

Partner closely with the Chief Revenue Officer & SVP Global Sales

Degree in healthcare management, accounting, finance or business preferred, but not required

Examples: Claims submission & Rejection troubleshooting, Denials and A/R management, accelerated cash collections

At least 1.5 - 2 years of experience in healthcare provider revenue cycle, preferably in a consulting or analytics role

Efficient written and verbal communication skills

Fundamental knowledge of revenue integrity (i.e. CPT and ICD-10 coding) Comfortable working with the ambiguity of a fast-paced startup

Internet Stipend for remote working

Demonstratable experience in marketing automation, CRM administration, budget management

Strong project management skills, with the ability to prioritize and manage multiple tasks and projects

Strong time-management and organizational skills

Strong analytical and problem-solving skills, with experience using data and analytics to improve performance

Familiarity with sales and marketing tools, such as customer relationship management systems

Basic computer skills, internet skills, business research tools acumen, MS Word, Excel, Outlook, PowerPoint, working knowledge of CRM platforms.

Make recommendations with a clear execution plan for future improvements to content management, workflow processes, and user experience.

You have 4+ years of experience in operations (training industry preferred)

You have experience working with Salesforce, Asana, Cornerstone LMS, Tableau, Excel

You know how to present complex information in a clear and concise manner with strong written, verbal, and visual communication skills

Strategize and leverage technology and tools to help provide creative and scalable learning solutions.

Monitor operations performance and determine the highest priority impact updates/changes to make while deprioritizing others.

- 3+ years of operations, finance, data management, implementing programs, and/or managing 3rd party relationships

- Strong project management skills with high attention to detail

Troubleshoot and investigate order issues in the warehouse management system and Shopify

Collaborate with accounting & finance to manage ending inventory and COGS calculations

Be the technical lead on Cin7 Core (Formerly Dear Systems), our inventory management system

Manage data entry for end-to-end PO creation to sale process

Experience at a startup, big tech, consulting, finance or Fortune 500.

Manage revenue operations deliverables: forecasting, health reporting, ad-hoc analysis

Identify gaps in SOP compliance and KPI performance across account managers and work with team leads to address

Act as internal process expert for the account managers

Monitor account tiering and assignment of accounts to our account managers and commercial pods

Manage team capacity to meet the daily business demands, quality and productivity targets