Senior Restaurant Success Manager I Jobs

7+ years experience as an Account Manager, or a similar role in strategic or enterprise account management

Strong communication and client management skills

Build and manage relationships with Upside strategic restaurant partners as their main point of contact

Collaborate with internal Upside teams, including Product, Sales, Merchant Analytics, and Operations, to ensure a consistent, positive experience for our customers

Experience with large data sets and ability to extract business insights from analysis

Experience working with the restaurant industry or a two-sided marketplace is a major plus

Excellent communication, organizational, and influencing skills

1+ years of experience using a POS (Point of Sale) software, ideally in the service industry

Experience managing customer in Mid-Market, Top SMB, or Enterprise segments

Experience working in the tech industry or for a SAAS company

Experience with Salesforce CRM, MS Office, G-Suite, and Slack

Special Sauce* (Non-essential Skills/Nice to Haves)

Maintain thorough communication with MyGrublr users, garner feedback, and relay feedback to Grublr management team

Brainstorm and plan new MyGrublr features with Grublr management with the goal of increasing usage and revenue as much as possible

Effectively articulate the benefits of Grublr and joining MyGrublr to restaurant owners and managers

Collaborate with Grublr management to set MyGrublr sign-up, usage, and revenue goals

Onboard restaurants onto the MyGrublr platform (convince restaurant owners or managers to claim or create their restaurant’s profile for free)

Upsell restaurant owners or managers on the “analytics” subscription package in order to grow revenue

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

You have advanced Analytical skills (SQL a plus)

Shape and define our platform and ops strategy based on quantitative and qualitative data

Partner with product and engineering to drive changes to the platform, owning go-to-market for product launches

You want to affect change every day and can operate in energizing environments

You enjoy solving problems and can translate high-level goals into executional plans

You have an ability to build cross-functional partnerships at all levels across technical and non-technical teams to achieve common goals

Exceptional organizational skills and time management abilities with strong ability to multi-task and to prioritize daily tasks.

Coordinate across teams to develop and manage a master IST communication calendar.

Ability to manage complex and fast-moving projects from start to finish.

Demonstrated ability to effectively manage multiple projects simultaneously and meet deadlines while maintaining accuracy and strong attention to detail.

Strong verbal communication skills, both written and verbal, in succinctly explaining complex information in a reader-friendly way.

Experience using i-Ready as a teacher, coach, or leader, or supporting i-Ready implementations.

Excellent communication, organizational, and influencing skills

1+ years of experience using a POS (Point of Sale) software, ideally in the service industry

Experience managing customer in Mid-Market, Top SMB, or Enterprise segments

Experience working in the tech industry or for a SAAS company

Experience with Salesforce CRM, MS Office, G-Suite, and Slack

Build relationships with customers, facilitate regular cadence of communications, and maintain daily database entries through Salesforce

Excellent communication, organizational, and influencing skills

1+ years of experience using a POS (Point of Sale) software, ideally in the service industry

Experience managing customer in Mid-Market, Top SMB, or Enterprise segments

Experience working in the tech industry or for a SAAS company

Experience with Salesforce CRM, MS Office, G-Suite, and Slack

Build relationships with customers, facilitate regular cadence of communications, and maintain daily database entries through Salesforce

6+ years account management experience required

Mid-Market, Top SMB, or Enterprise customer management experience a plus

Strong organization skills and time management skills

Must be able to proactively drive customer value with some management oversight

Experience providing technology or SaaS solutions to a client base a strong plus

Restaurant experience is a strong plus