Senior Onboarding Project Manager Jobs

4+ years experience in a customer-facing role in a B2B capacity, preferable in trucking, logistics, or fleet management.

Strong business background including project management, account management, problem-solving, business planning, and analytical skills

Excellent interpersonal, communication (both written and verbal), and presentation skills

Experience in delivering client-focused solutions based on customer needs

BA/BS degree or equivalent work experience preferred

Define and maintain the onboarding program for clients based on our product initiatives

Manage and provide oversight to ongoing planning, design, and deployment activities.

Continuously enhance knowledge/expertise in both the application and business process/environment in which the software is operated.

Other duties and responsibilities as required.

Provide input on project delivery methods and execution planning.

Monitor and report on the progress of issues affecting the assigned projects.

Present details of various project phases to internal and customer stakeholders.

Showcase exceptional multitasking capabilities, thriving in dynamic environments where the capacity to manage multiple operational facets concurrently is paramount.

Oversee the end-to-end customer journey - orchestrating a seamless experience from initial purchase through installation.

Navigate customer inquiries that arise between the sales phase and their introduction to their dedicated Customer Success Managers.

Exhibit exemplary written and verbal communication skills, facilitating clear and effective correspondence.

Collaborate closely with our sales team to expedite the processing of incentivized installations funded through national utility companies

Verify the completion of all customer-related fees prior to scheduling installation appointments.

Significant track-record in partner/customer-facing project delivery/management roles.

Great organizational skills. Proven ability to prioritize, manage, and deliver multiple, complex projects on time.

Highly self-motivated and feels at home working aggressive schedules.

At home and at ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses.

Superior communication skills (interpersonal, verbal, presentation written, email).

Senior Onboarding Project Manager (Contractor)

Experience: Three (3) years of relevant experience in a project management role (in addition to education requirement).

C. Other Knowledge, Skills or Abilities Required

Create and execute project plans and reporting for all projects. Provide any reporting needed to management, sales and clients.

Communicate standard processes to internal and external clients and assist Sales in the management of client expectations.

Organizational skills to manage multiple projects with varied timelines

Manage internal processes and teams to ensure projects are initiated and completed in a timely manner and communicate any risks.

Outstanding organizational skills, time management skills, and ability to manage multiple tasks simultaneously

Exact salary varies within salary range based on years of relevant experience and education

Serve as a project manager and strategic partner to nonprofit clients in the initial phases of project activity

Assist with proofreading, data entry, and client training, as needed

Strong written and oral communication skills

Exceptional interpersonal skills and ability to work collaboratively clients and CCS colleagues

Must be experienced in management of vendors and contracts for large scale information technology projects.

Experience with healthcare research, healthcare planning, and healthcare financial management.

Keep business sponsors and management advised of project status.

Proficient in standard project management tools and methodologies, excelling in Microsoft Project, and PMI methodologies.

Proactively manage and track individual onboarding project risks, issues, and schedules.

Experience in implementing Federal and/or State regulation changes.

Significant track-record in customer-facing project delivery/management roles.

Great organizational skills. Proven ability to prioritize, manage, and deliver multiple, complex projects on time.

At home and at ease with technology, product, legal, B2B technology applications and how technology platforms serve customer businesses.

Superior communication skills (interpersonal, verbal, presentation written, email).

Experience supporting Revenue-facing teams in a POD sales structure

Able to build strong working relationships across multiple teams.