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Senior Desktop Support Technician Jobs in Riverside, California

Senior Desktop Support Technician
By University of California, Riverside At , Riverside, 92521 $71,585 - $123,239 a year
Extensive experience in use and knowledge of networking protocols such as DHCP, TCP / IP, etc.
Experience in use and knowledge of complex scripting languages.
Bachelor's degree in related field and/or equivalent experience/training.
Advanced degree in related field and/or equivalent experience/training.
Experience conducting hardware and software tests, analyzing test results and producing reports of conclusions and recommendations.
Experience developing and administering formal technical training to users at a variety of levels.
Desktop Support Technician - Hybrid*
By McGrath At , Mira Loma, 91752, Ca $28.94 - $40.63 an hour
Knowledge and experience with VPN and remote access systems.
Escalate to Desktop Support Technician II, then IT Service Manager as needed.
Excellent communication and writing skills. Well organized. Professional presentation, friendly and outgoing, ‘can do’ attitude a must. Self-starting and motivated.
Prior experience in handling Desktop Support requests, including escalations from other Desktop and Systems Administrators.
Prior experience involving break/fix repair for medium to large scale client services group.
Knowledge of desktop operating systems: Windows 10, Windows 11.
Desktop Support Technician Jobs
By Reqsta At San Jose, CA, United States
3.Knowledge with Active directory, SCCM, Office 365, Zoom, Exchange, Windows, Apple MDM, Zoom etc.
1.Work on ticketing system, analyze tickets, review it, assign/resolve the same.
2.Involve in set up of equipment’s, Jacks, Inventory etc.
Desktop Support Technician Jobs
By The Intersect Group At Los Angeles Metropolitan Area, United States
• Support ticket & SLA management using common enterprise tools such as ServiceNow, Remedy, etc.
• User permissions & password management on multiple systems (Active Directory, Exchange, etc.)
• Incident management, including response, tracking & reporting for areas of responsibility
• Familiarity with a range of ticket/incident management systems, specifically ServiceNow
Heavy hands-on experience in Windows environments
Experience with Windows 10 and 11
Desktop Support Technician Jobs
By San Francisco 49ers At Santa Clara, CA, United States
Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
Bachelor’s degree or equivalent degree and at least 2-4 years’ relevant work experience; or an equivalent combination of education and experience.
Experience troubleshooting hardware and software issues across a wide variety of devices.
Experience with Microsoft Office, Adobe products, Google software suite, Microsoft Windows, Apple OS.
Experience with iOS and Android devices.
Responds to staff technology related requests and issues via ticketing system.
Desktop Support Technician Jobs
By Insight Global At Vacaville, CA, United States
1+ year experience in Networking or Telephony system and user support
1+ year experience configuring, implementing, and supporting network and telephony systems
1+ year experience writing documentation or standard operating procedures
Associates Degree or equivalent in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field
MUST PASS DRUG PANEL, BACKGROUND CHECK, AND MOTOR VEHICLE
(**Stand by for mileage reimbursement**)
Desktop Support Technician Jobs
By Motion Recruitment Partners LLC At Carlsbad, CA, United States
2 - 5 years of related desktop and/or deskside support experience
Solve a broad range of day-to-day onsite technical issues related to internal laptop and desktop systems, software and network infrastructure
Provide superb technical support and customer service to end users and end clients
Desktop Support Technician Jobs
By Plaxonic At San Francisco, CA, United States
Knowledge of Mobile Device Management (MDM), MFA (Okta/Microsoft/Google/Duo)
Experience in Mac Hardware handling and good troubleshooting skills
Must be comfortable working with senior management and stakeholders
Provider who can resolve day to day IT related issues with a focus on End User experience
Experience in End-User computing devices(Computers, peripherals) and Printer Support
Experience in Handling incidents, troubleshooting techniques, RCA(Root Cause Analysis)
Desktop Support Technician Jobs
By Tanisha Systems, Inc At San Juan Capistrano, CA, United States

Desktop Support Location: San Juan Capistrano, CA Onsite) 12+ Months CTH Mandatory: Clinical/ Health Care/ Pharma background (As IT Support) only. Job Description - This position is responsible for ...

Desktop Support Technician Jobs
By Tentek, Inc. At Los Angeles, CA, United States
Experience with email systems and remote support tools
Apply various troubleshooting triage methods to identify and document complex technical problems to escalate to Management
Escalate issues as needed to correct management chain.
Excellent interpersonal and communication skills
Experience supporting Cloud and SAAS Applications and SSO for the Enterprise
Knowledge of Video Conferencing systems and Zoom Conference room technology
Senior Desktop Support Analyst
By UCLA At , Los Angeles, Ca

As a Desktop Support Services team member, the Senior Desktop Support Analyst is responsible for delivering high-quality, customer-focused, senior-level (second and third-level) technical and end-user ...

Desktop Support Technician Jobs
By See's Candies At , South San Francisco, 94080, Ca $35 - $40 an hour
Recommend proactive remedies to IT management for problem areas.
Minimum three years working experience with Windows 10 and Mac OS.
Excellent written and verbal communication skills.
Excellent customer service, interpersonal and communication skills.
Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
Monitor and maintain security and patch level on all See’s workstation to ensure all systems are updated, secured and protected.
Desktop Support Technician, Senior - Is Client Services
By Keck Medical Center of USC At , Los Angeles, 90015, Ca $29.00 - $45.20 an hour

The Desktop Support Technician, Senior provides desktop support to the USC Health Sciences campus with primary focus on support on Operating systems, office productivity software, network ...

Desktop Support Technician Ii Us
By Open Systems Inc. At Poway, CA, United States
Must have good admin and organizational skills. Must have basic printer, laptop, desktop, server and network experience.
Reimaging and updating O/S experience required. Printer Break-fix experience.
TOP 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, Installing
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
The position is for break/fix field service work.
Contact Open Systems, Inc. anytime by website, phone or email. We look forward to hearing from you!!
Desktop Support Technician Jobs
By Building Material Distributors, Inc. At , , Ca
Execute other assigned tasks as delegated by appropriate management team
Coordinate and manage projects as required with minimal supervision and guidance, including vendor deliverables, timelines and coordination of internal teams.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Create a positive working atmosphere for employees and customer support to exceed in all areas of support
Work directly with customer to fully understand expectations for projects, deliver results and maintain a clear line of communication
Install, configure, and troubleshoot software and peripherals with end-users systems
Desktop Support Technician Jobs
By Trinity Health At , Fresno, 93720, Ca $52,659 - $78,988 a year
Assists with ongoing documentation and management of desktop systems.
Participates in on-call support rotation as specified by management.
Associate’s degree or technical institute graduate / certificate or equivalent combination of education and work experience. Bachelor’s degree preferred.
One (1) or more years of hands on experience with knowledge of installing applications, hardware and troubleshooting techniques.
Microsoft and / or PC certification (A+, Network+, etc.) desirable.
Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience.
Graduate - Desktop Support Technician
By Infineon Technologies At , El Segundo, 90245, Ca From $71,400 a year
Manage hardware inventory where strong organizational skills and attention to detail are crucial
Strong verbal and written communication skills are a requirement
Working knowledge and experience with Microsoft Office is required
Manage assigned tickets, tasks and projects following directives while being proactive, resourceful, and providing status updates as directed
Working knowledge of computer systems, operating systems and hardware is required
Interface with Infineon user community providing premium customer suppor t with a high-level professionalism on behalf of the IT department
Desktop Support Technician Jobs
By NTT Data Services At , Thousand Oaks, Ca $24.81 - $29.19 an hour
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy & Procedure Guide.
Coordinates with Client End User on expectations and availability to conduct Managed Client Services.
Identifies potential issues that could adversely impact End User experience and follows through on action steps.
Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
3+ years desktop/technical support experience
1+ years of Apple IOS Operation System experience
Senior Desktop Support Jobs
By VIA Technical At San Diego, CA, United States
Good communication skills as they interface with internal staff and customers - customer service experience is just as important as technical
Experience working with a ticketing system (they work with ServiceNow but that’s not required)
3-5 years in a corporate environment + working with the technology itself
Active Directory (must know how to set up user accounts and security groups)
Job No. 526546 Desktop Support Technician - Installs Specialist
By California State University At , Bakersfield, 93311, Ca $3,713 - $7,149 a month
SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –
Coordinate with asset management to make sure equipment is delivered to the campus users.
Coordinate with asset management on disposal of old or outdated equipment.
Demonstrated knowledge of ITIL or ITSM principles or excellent customer service experience.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Knowledge and use of support ticketing systems (e.g., Remedy, ServiceNow).

Are you an experienced Senior Desktop Support Technician looking for a new challenge? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to end users. If you are looking for an exciting opportunity to use your technical skills and experience, then this is the job for you!

A Senior Desktop Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, installing and configuring computer systems, and providing training and guidance to users.

What is Senior Desktop Support Technician Job Skills Required?

• Excellent problem-solving and troubleshooting skills
• Knowledge of computer hardware, software, and networking
• Ability to work independently and as part of a team
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment

What is Senior Desktop Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in desktop support
• Microsoft Certified Professional (MCP) certification
• CompTIA A+ certification

What is Senior Desktop Support Technician Job Knowledge?

• Knowledge of Windows operating systems, Microsoft Office, and other software applications
• Knowledge of computer hardware, including laptops, desktops, and peripherals
• Knowledge of network protocols and technologies
• Knowledge of Active Directory and Group Policy

What is Senior Desktop Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience installing, configuring, and maintaining computer systems
• Experience providing technical support to end users
• Experience with remote desktop support

What is Senior Desktop Support Technician Job Responsibilities?

• Diagnose and resolve technical issues related to computer systems, hardware, or software
• Install and configure computer systems, including laptops, desktops, and peripherals
• Provide technical support and guidance to users
• Monitor and maintain computer systems and networks
• Troubleshoot network and system issues
• Maintain inventory of hardware and software
• Perform system backups and data recovery operations