Senior Associate Customer Planning Jobs

Effectively manage projects across multiple programs

Become a better writer: Flex your copywriting skills and proactively seek feedback from the team to improve your writing

Become an effective communicator: Get experience presenting work to teammates and leaders with coaching to help improve your effectiveness

Experience building campaigns with email service providers/marketing automation platforms (such as Marketo/Braze)

Strong confidence in analyzing marketing performance (including experience in Microsoft Excel/Google sheets) and storytelling insights

Strong attention to detail with proven ability to project manage

Ensure cross functional communication and collaboration with product life cycle management, sales, finance, and sourcing teams

Streamline customer service processes, including order management, order taking and product fulfillment

Implement consistent KPIs and customer management processes across the enterprise to help optimize service to customers

Interpersonal skills necessary to build support, influence action, and drive culture change, including experience building, developing, and leading high-performing teams

Lead the development and manage all integrated business planning processes including:

10+ years’ experience leading cross-functional, omni-channel S&OP process development in a high-SKU environment, preferably with high seasonality

Ensure cross functional communication and collaboration with product life cycle management, sales, finance, and sourcing teams

Streamline customer service processes, including order management, order taking and product fulfillment

Implement consistent KPIs and customer management processes across the enterprise to help optimize service to customers

Interpersonal skills necessary to build support, influence action, and drive culture change, including experience building, developing, and leading high-performing teams

Lead the development and manage all integrated business planning processes including:

10+ years’ experience leading cross-functional, omni-channel S&OP process development in a high-SKU environment, preferably with high seasonality

Manage day-to-day client interaction, status, and project management

Work with outside media partners to plan, optimize, and report on managed service media plans

1+ years of communications/media planning experience

Knowledge of MediaTools, Prisma, or similar tools preferred

Experience with Digital Media Activation is a plus

Strong Excel skills, specifically pivot tables

Education: Bachelors Degree or an equivalent combination of education and experience.

Communication Skills: Excellent verbal and written communication skills required.

Supervisory: No direct reports at this time. Travel: 6-8 domestic trips per year.