Security Officer Overnight Lobby Ambassador Jobs

Associates at Flik Hospitality are offered many fantastic benefits.

Welcomes and acknowledges all guests.

Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.

Experience in a client service / reception position.

Computer skills including MS Office products including Word, Excel, PowerPoint, and Outlook.

Anticipates and addresses guests' needs.

Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or

Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.

Excellent customer service and communication skills

Previous customer service experience, preferred

Greet arriving and departing guests in a friendly and courteous manner.

Act as traffic controller to direct incoming guests to available parking spaces.

At all times, engaging guests by offering assistance.

At least 1 year previous guest service or Hotel experience is required

At least 6 months of guest experience

Have interpersonal skills to deal effectively with all business contacts

Standing outside by Porte Cochere and scanning I.D. of every guest entering the facility.

When needed, standing inside by casino entrance to greet guests walking on property, answering questions guests may have.

Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs

Maintain knowledge of hotel amenities, features, and hours of operation

Maintain complete knowledge and comply with company policies and procedures

Well organized and demonstrated strong problem solving skills

Previous luxury full service front office or guest service experience in a similar setting is preferred

Refined oral and written communication skills with the ability to communicate effectively with colleagues, participants and business partners

Industry leading health, dental, vision and life insurance plans

Generous paid time off policy for all full-time colleagues

Competitive 401K retirement savings company match after one year of service

12 complimentary room nights annually at Hyatt properties across the world

Experience in a retail/security environment.

1 year prior experience in a security related position.

Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy)

Ability to work retail store hours as necessary, including nights, weekends and holidays.

Must have authorization to work in the United States or in the country where the position is based.

Possess a high school diploma or equivalent, or 5 years of verifiable experience

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

Respond to incidents and critical situations in a calm, problem solving manner

Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.