Overnight Lobby Experience Host ($18.50/Hour)

Lobby Experience Host

Join our team of elite hospitality professionals at the newly built, state of the art, KPMG Lakehouse in Lake Nona. KPMG Lakehouse boasts 800 single king bed sleeping rooms, over 100,000 sq/ft of multi-purpose meeting space, along with 4 unique food and beverage venues including a 500+ seat three meal venue that features 8 diverse culinary experiences.

The Lobby Experience Host will provide a genuine welcome experience to participants as they arrive at the facility. Lobby Experience Hosts will be responsible for the check–in and checkout process (including printing and delivering badges) and quickly and efficiently managing the participant’s luggage. Hosts will be delivering and placing badges and amenities in guest rooms when needed as well as the responsibility of valet parking and the operation of the company vehicle. The Lobby Experience Host will also be accountable for The Store operations, sales and month-end inventory. The idea candidate will maintain a comprehensive understanding of the facility to clearly answer participant inquiries and working closely with the facility Housekeeping team to ensure a seamless participant guestroom experience. They will also oversee the PBX operations including incoming calls and providing guidance to participants over the phone. The ideal candidate for this position will possess refined communication skills, both verbal and written, and will work tirelessly to provide an unforgettable participant experience during all phases of their stay on property.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. We are proud to offer the following benefits to our amazing colleagues

• 12 complimentary room nights annually at Hyatt properties across the world
• Competitive 401K retirement savings company match after one year of service
• Industry leading health, dental, vision and life insurance plans
• Generous paid time off policy for all full-time colleagues