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Sales and Customer Service Support Jobs

Customer Service/Sales Support - Dhia
By Dick Hannah Dealerships At Vancouver, WA, United States
Manage returned mail, update policies with new information.
Call center experience strongly preferred.
Excellent customer service and communication skills (including listening, speaking).
0 – 2 years of service = 4 hours earned per pay period.
2 – 5 years of service = 6 hours earned per pay period.
5 – 10 years of service = 7 hours earned per pay period.
Customer Support - Phones And Chats - E-Books (3110)
By ModSquad At Columbia, SC, United States
Dedicated laptop or desktop computer with Windows 10 or above
Quiet workspace to take calls
Willingness to install MSQ security software and 2FA app on the phone
Customer Service And Warehouse Support
By Floor Mechanics Inc At Kearneysville, WV, United States
Strong technical skills. Experience with Excel/Google Sheets and other online tools are important.
One of the most important qualifications for this position is reliability. Showing up on time every day is very important.
Previous experience in customer service, sales, operations or office admin
Phone skills to build confidence and rapport with client callers
Excellent written and verbal communication skills
Enter inbound phone orders and answer product questions ( 10-15 calls per day - training provided)
Customer Service And Application Support Specialist
By MATRIX Resources At Atlanta, GA, United States
Proficient in Zendesk usage for ticket management.
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
2-3 years of enterprise software support experience.
Experience in training new users on enterprise software.
Customer Support And Sales Assistant
By Megalodon Management At Wilmington, MA, United States
Impeccable time management skills and the ability to adapt to many situations
Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
Exemplary communication skills and negotiation tactics
Be a product expert to provide consistent and straightforward customer service
Negotiate inquiries with precision, while overturning any additional customer objections
Customer Service And Support Technician - Mid Level
By Spry Methods, Inc At , Remote
J. Update job knowledge by participating in educational opportunities and knowledge management.
j. Update job knowledge by participating in educational opportunities and knowledge management.
K. Develop appropriate reporting requirements by supervisor or manager.
k. Develop appropriate reporting requirements by supervisor or manager.
Must have at least 1 year experience of helpdesk experience
What Your Day-To-Day Looks Like (Position Responsibilities):
Customer Service And Sales Support Representative
By Schwartz Ettenger, PLLC At Houston, TX, United States
1-3 years of related experience in business, sales, customer service or a related field preferred
Excellent verbal and written communication skills
Excellent sales and customer service skills
Strong analytical and problem-solving skills
Travel experience is not required but is a plus
Execute excellent customer service. Provide every client with top level customer service.
Sales And Customer Service Associate
By Massage Envy At La Vista, NE, United States
Help clients understand the benefits of regular massage, skin care and stretch.
Training to help you grow and refine your sales and customer service skills.
Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
Supporters of total body care with a general knowledge of massage and skin care services.
Establish relationships with members and guests to grow and retain a client base.
Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Sales And Customer Service Associate
By Massage Envy At Omaha, NE, United States
Help clients understand the benefits of regular massage, skin care and stretch.
Training to help you grow and refine your sales and customer service skills.
Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
Supporters of total body care with a general knowledge of massage and skin care services.
Establish relationships with members and guests to grow and retain a client base.
Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Customer Service And Purchasing Support
By Peoria Production Solutions Inc. At Peoria, IL, United States
Skill to use a personal computer and various software packages including Microsoft Word, Excel, PowerPoint, Outlook and Teams
Skill to communicate clearly and effectively, orally and in writing.
Skill to research and compile data found on the Internet.
Key point of contact for all clients after initial PO
Build account past initial PO
Arrange client visits on site and to them
Customer Service And Technical Support Analyst
By Apex Systems At Beltsville, MD, United States
Monitor email for service requests and respond within 30 minutes of receipt.
Clearly and accurately detail, monitor and track all work through events logged and resolved in government furnished ITSM tool (ticketing system).
Diagnose and resolve customer reported system incidents, problems, and events. Keep users apprised of incident and resolution status.
Implement industry recognized ITSM processes to support organizational increase on high reliable IT services.
Provide status and outage communication via the phone system, email communication, and applicable web sites within 15 minutes of identification.
Coordinate and/or maintain call back lists, escalation lists, special events, etc., with appropriate customer representative and COR.
Customer Support And Sales Assistant
By Megalodon Management At Boston, MA, United States
Impeccable time management skills and the ability to adapt to many situations
Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
Exemplary communication skills and negotiation tactics
Be a product expert to provide consistent and straightforward customer service
Negotiate inquiries with precision, while overturning any additional customer objections
Director, Customer And Driver Support
By Returnmates At Los Angeles, CA, United States
A minimum of 6-8 years of experience in customer service, business management, investment banking, consulting, or a high-growth startup experience
Experience in customer service technology implementations, migrations, and change management programming
Develop and maintain a dynamic workforce management model that aligns with forecasted and actual staffing needs
Deep knowledge of industry trends and best practices in customer support, leveraging this knowledge to continuously improve the customer experience
Direct all phases of operations and process improvement through developing rigorous, best-in-class Standard Operating Procedures and Brand Requirements
Manage customer payouts, credits, and refunds ensuring timely and accurate resolution of financial transactions, as well as monitor fraudulent activity

Are you looking for an exciting opportunity to provide outstanding customer service and sales support? We are looking for a motivated individual to join our team and help us provide exceptional customer service and sales support. If you have a passion for helping others and are looking for a rewarding career, this could be the perfect job for you!

Job Description of Sales and Customer Service Support The Sales and Customer Service Support role is responsible for providing excellent customer service and sales support to customers. This includes responding to customer inquiries, providing product information, processing orders, and resolving customer issues. The Sales and Customer Service Support role requires excellent communication, problem-solving, and customer service skills. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service and/or sales experience
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of product information and pricing
• Knowledge of customer service software, databases, and tools
Job Experience
• Previous customer service and/or sales experience
• Experience in a customer service or sales role
• Experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries and complaints in a timely and professional manner
• Provide product information and pricing to customers
• Process customer orders and payments
• Resolve customer issues and complaints
• Maintain customer records and databases
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements
• Assist with sales and marketing initiatives