Sales and Customer Service Support Jobs in South Carolina , Employment

Are you looking for an exciting opportunity to provide outstanding customer service and sales support? We are looking for a motivated individual to join our team and help us provide exceptional customer service and sales support. If you have a passion for helping others and are looking for a rewarding career, this could be the perfect job for you!

Job Description of Sales and Customer Service Support The Sales and Customer Service Support role is responsible for providing excellent customer service and sales support to customers. This includes responding to customer inquiries, providing product information, processing orders, and resolving customer issues. The Sales and Customer Service Support role requires excellent communication, problem-solving, and customer service skills. Job Skills Required

• Excellent communication and interpersonal skills

• Ability to handle customer inquiries and complaints

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Ability to work in a fast-paced environment

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office applications

Job Qualifications

• High school diploma or equivalent

• Previous customer service and/or sales experience

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Ability to work in a fast-paced environment

• Ability to multi-task and prioritize tasks

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office applications

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of product information and pricing

• Knowledge of customer service software, databases, and tools

Job Experience

• Previous customer service and/or sales experience

• Experience in a customer service or sales role

• Experience in a fast-paced environment

Job Responsibilities

• Respond to customer inquiries and complaints in a timely and professional manner

• Provide product information and pricing to customers

• Process customer orders and payments

• Resolve customer issues and complaints

• Maintain customer records and databases

• Follow up with customers to ensure satisfaction

• Monitor customer service metrics and suggest improvements

• Assist with sales and marketing initiatives