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Sales And Customer Service Associate
Company | Massage Envy |
Address | Omaha, NE, United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-06-06 |
Posted at | 11 months ago |
Do you love helping others?
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
- Establish relationships with members and guests to grow and retain a client base.
- Help clients understand the benefits of regular massage, skin care and stretch.
- Base hourly rate + bonuses average $14-$17+/hr
- $500 Hiring Bonus (Part Time)
- Paid Vacation & Sick Time
- Major Medical, Dental, Vision, Life, Disability & Elective Insurances available
- Training to help you grow and refine your sales and customer service skills.
- Free massages/facials opportunities
- Retirement Plan with Employer Match
- Discount on additional massages/facials
- Up to 50% discount on retail products
- Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
- Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
- Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
- Driving member retention through outreach via phone and email to current members.
- Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
- Great teammates who can work well with others in a fun and fast-paced environment.
- Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
- Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
- People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
- Supporters of total body care with a general knowledge of massage and skin care services.
- Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
- Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
- Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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