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Reservations Manager Jobs in Texas

Reservations Manager Jobs
By Flik Hospitality Group At , Austin, 78705 $50,000 - $55,000 a year
Experience with travel industry reservation systems and hotel property management systems mandatory.
Associates at Flik Hospitality are offered many fantastic benefits.
Ensure group inventory and cut-off dates are managed according to demand.
Oversee the efficient operation of the reservations department in selling of guest rooms to accommodate guest needs and maximize revenue
Process and handle group rooming lists, reservations, and employee reservations requests by inputting data into the reservations system.
Daily review and implementation of room accommodation.
General Manager, Employee Communications, Reservations And Customer Care
By Delta At , Atlanta, Ga
Ability to communicate effectively with all levels of management and frontline employee groups.
Manage complex, fast-moving and unexpected communications challenges.
Demonstrated experience developing and maintaining constructive relationships with and providing counsel to senior-level business leaders.
Minimum of seven years (10 years preferred) of employee/internal communications-focused experience.
Experience developing creative, effective approaches to difficult communications challenges.
A working knowledge of Microsoft Word, Excel, PowerPoint and Outlook is essential.

Are you looking for a job that offers a great work-life balance and the opportunity to make a real impact? We are looking for an experienced Reservations Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the reservations process, ensuring accuracy and efficiency, and providing excellent customer service. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview A Reservations Manager is responsible for managing the reservations process for a hotel, resort, or other hospitality business. They are responsible for ensuring that all reservations are handled in a timely and efficient manner, as well as providing excellent customer service to guests. Detailed Job Description A Reservations Manager is responsible for overseeing the reservations process for a hotel, resort, or other hospitality business. This includes managing the reservations staff, handling customer inquiries, and ensuring that all reservations are handled in a timely and efficient manner. The Reservations Manager is also responsible for providing excellent customer service to guests, ensuring that all guests have a pleasant experience. Additionally, the Reservations Manager is responsible for ensuring that all reservations are accurate and up to date, as well as ensuring that all reservations are properly documented. Job Skills Required
• Excellent customer service skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Ability to work independently and as part of a team
• Ability to handle customer complaints and inquiries
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a reservations or customer service role
• Knowledge of hotel reservations systems
• Knowledge of local attractions and activities
• Excellent customer service skills
• Excellent organizational and time management skills
Job Knowledge
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends
Job Experience
• Previous experience in a reservations or customer service role
• Previous experience in a hospitality management role
• Previous experience in a supervisory role
Job Responsibilities
• Manage the reservations process for a hotel, resort, or other hospitality business
• Handle customer inquiries and ensure that all reservations are handled in a timely and efficient manner
• Provide excellent customer service to guests
• Ensure that all reservations are accurate and up to date
• Ensure that all reservations are properly documented
• Monitor and maintain the reservations system
• Monitor and maintain the hotel’s policies and procedures
• Monitor and maintain local attractions and activities
• Handle customer complaints and inquiries
• Supervise and train reservations staff