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Reservations Manager Jobs in Minnesota

Reservations Concierge Jobs
By YELLOWSTONE CLUB At , Big Sky, 59716
1-2 years’ experience in customer service.
Strong verbal and written communication skills.
Experience Working at Large Club, Resort or Private Club.
Apex Medical Benefits for all Seasonal Employees
Digitally interact with Members, guests, and prospective Members to obtain and disperse information digitally.
Seeks the most efficient manner in which to meet Member expectations.
Reservations Coordinator Jobs
By The Armory At Minneapolis, MN, United States
Performs other duties as assigned by management
Manage all inbound Facebook Messenger chat sales queries
Manage and maintain accounts receivable; send out payment requests and payment reminders
Manage the preparation and organizing of materials on the day of event
Coordination of on-site event day responsibilities and client services including table touches & on-site upgrades
1-2 years of related business or administrative experience

Are you looking for a job that offers a great work-life balance and the opportunity to make a real impact? We are looking for an experienced Reservations Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the reservations process, ensuring accuracy and efficiency, and providing excellent customer service. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview A Reservations Manager is responsible for managing the reservations process for a hotel, resort, or other hospitality business. They are responsible for ensuring that all reservations are handled in a timely and efficient manner, as well as providing excellent customer service to guests. Detailed Job Description A Reservations Manager is responsible for overseeing the reservations process for a hotel, resort, or other hospitality business. This includes managing the reservations staff, handling customer inquiries, and ensuring that all reservations are handled in a timely and efficient manner. The Reservations Manager is also responsible for providing excellent customer service to guests, ensuring that all guests have a pleasant experience. Additionally, the Reservations Manager is responsible for ensuring that all reservations are accurate and up to date, as well as ensuring that all reservations are properly documented. Job Skills Required
• Excellent customer service skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Ability to work independently and as part of a team
• Ability to handle customer complaints and inquiries
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a reservations or customer service role
• Knowledge of hotel reservations systems
• Knowledge of local attractions and activities
• Excellent customer service skills
• Excellent organizational and time management skills
Job Knowledge
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends
Job Experience
• Previous experience in a reservations or customer service role
• Previous experience in a hospitality management role
• Previous experience in a supervisory role
Job Responsibilities
• Manage the reservations process for a hotel, resort, or other hospitality business
• Handle customer inquiries and ensure that all reservations are handled in a timely and efficient manner
• Provide excellent customer service to guests
• Ensure that all reservations are accurate and up to date
• Ensure that all reservations are properly documented
• Monitor and maintain the reservations system
• Monitor and maintain the hotel’s policies and procedures
• Monitor and maintain local attractions and activities
• Handle customer complaints and inquiries
• Supervise and train reservations staff