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Reservations Manager Jobs in Florida

Clerk-Reservations Jobs
By Marriott International, Inc At , Orlando, 32837

Additional Information Spa, Dining and Room Reservations Job Number 23142122 Job Category Reservations Location The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, ...

Reservations Product Manager Jobs
By Azamara At Miami-Fort Lauderdale Area, United States
Minimum of 10+ years of experience in product or application management demonstrating progressive growth from positions within a large enterprise environment.
Experience in all stages of agile and development methodology from planning, development, Q/A, deployment, post go-live support, and change management.
Strong management, leadership and collaborative experience with all internal departments with emphasis on: Revenue Management and IT.
Strong planning, analytical, project management and leadership skills.
You have a good grasp of time management.
Proven track record of successful application implementations and project management. Ability to handle multiple tasks/projects in parallel.
Reservations Representative (Anticipated Start - July 2023)
By Sunseeker Resort Charlotte Harbor At , Charlotte Harbor, Fl
Assist guests through problem solving situations while keeping management well informed of challenges and guest feedback.
Enter third party reservations into the property management system to ensure proper accommodations and billing.
Perform all other duties as requested by management.
Previous experience in a hotel or resort setting with knowledge of booking systems, both in-house and online preferred.
Continuous knowledge of Resort Accommodation, rates, and special packages that are available.
Data entry of reservations and reporting.
Manager, Global Reservations Jobs
By American Airlines At Miami, FL, United States
Ability to manage management, non-management and contract labor work groups
This job is a member of the Global Reservations Team within the Customer Experience Division.
Manages staff assignments; monitors and evaluates performance
Bachelor's degree or equivalent experience
4 years demonstrated experience effectively managing and motivating a team
4 years customer service/sales experience

Are you looking for a job that offers a great work-life balance and the opportunity to make a real impact? We are looking for an experienced Reservations Manager to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the reservations process, ensuring accuracy and efficiency, and providing excellent customer service. If you have a passion for hospitality and a commitment to excellence, this could be the perfect job for you!

Overview A Reservations Manager is responsible for managing the reservations process for a hotel, resort, or other hospitality business. They are responsible for ensuring that all reservations are handled in a timely and efficient manner, as well as providing excellent customer service to guests. Detailed Job Description A Reservations Manager is responsible for overseeing the reservations process for a hotel, resort, or other hospitality business. This includes managing the reservations staff, handling customer inquiries, and ensuring that all reservations are handled in a timely and efficient manner. The Reservations Manager is also responsible for providing excellent customer service to guests, ensuring that all guests have a pleasant experience. Additionally, the Reservations Manager is responsible for ensuring that all reservations are accurate and up to date, as well as ensuring that all reservations are properly documented. Job Skills Required
• Excellent customer service skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Ability to work independently and as part of a team
• Ability to handle customer complaints and inquiries
Job Qualifications
• Bachelor’s degree in hospitality management or related field
• Previous experience in a reservations or customer service role
• Knowledge of hotel reservations systems
• Knowledge of local attractions and activities
• Excellent customer service skills
• Excellent organizational and time management skills
Job Knowledge
• Knowledge of hotel reservations systems
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and activities
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends
Job Experience
• Previous experience in a reservations or customer service role
• Previous experience in a hospitality management role
• Previous experience in a supervisory role
Job Responsibilities
• Manage the reservations process for a hotel, resort, or other hospitality business
• Handle customer inquiries and ensure that all reservations are handled in a timely and efficient manner
• Provide excellent customer service to guests
• Ensure that all reservations are accurate and up to date
• Ensure that all reservations are properly documented
• Monitor and maintain the reservations system
• Monitor and maintain the hotel’s policies and procedures
• Monitor and maintain local attractions and activities
• Handle customer complaints and inquiries
• Supervise and train reservations staff