Customer Service And Purchasing Representative
By Charles McMurray Co. At Fresno, CA, United States
Ecommerce Management – Processing ecommerce orders submitted via EDI and email. Managing claims, cancellations and tracking.
Minimum 3 years’ experience in customer service
Purchasing/Buying experience required, preferably in a resale environment
Excellent interpersonal and verbal communication skills.
Outstanding telephone etiquette and customer focused, professional written communication skills.
Organization skills and ability to handle multiple tasks.
Reservationist And Customer Service Representative
By Ascot Limousine Service Inc. At Inglewood, CA, United States
Data entry and use of software programs
Knowledge of DOS and/or Limomagic software an A++
Receiving and placing telephone calls
Maintaining solid customer relationships by handling reservations, questions and concerns with speed and professionalism
Researching to troubleshoot customer problems
Communicating with drivers, office staff and customers verbally and in writing
Dispatch And Customer Service Representative - Fcl Drayage Trucking
By Xenon Freight Solutions At , Ventura, Ca $20 - $24 an hour
Dispatch and confirm shipments in our Transportation Management System (TMS)
Work with management to ensure alignment with company strategy in forecasting and business plans
Communicate with network of drayage carriers to request rates and availability, dispatch load assignments, and manage scheduling/completion of shipments
Advise customers of any variances including additional charges, revised dates/times, and updated requirements
Excellent customer service, communication (both verbal & written), problem solving and negotiation skills are required
Closely monitor shipments, always striving towards defect free service for our customers

Are you looking for an exciting opportunity to use your customer service and reservations skills? We are looking for a Reservations and Customer Service Representative to join our team! You will be responsible for providing outstanding customer service, handling reservations, and assisting with other administrative tasks. If you have excellent communication and organizational skills, we want to hear from you!

Overview A Reservations and Customer Service Representative is responsible for providing customer service and assistance to customers who are making reservations for travel, accommodations, and other services. They are also responsible for providing customer service and assistance to customers who have already made reservations. Detailed Job Description A Reservations and Customer Service Representative is responsible for providing customer service and assistance to customers who are making reservations for travel, accommodations, and other services. They are also responsible for providing customer service and assistance to customers who have already made reservations. They must be able to answer customer inquiries, provide accurate information, and resolve customer issues. They must also be able to process payments, make reservations, and provide customer service in a timely and efficient manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Knowledge of reservation systems
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a reservations or customer service role
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of reservation systems
• Knowledge of travel industry
Job Experience
• Previous customer service experience
• Previous experience in a reservations or customer service role
Job Responsibilities
• Answer customer inquiries
• Provide accurate information
• Resolve customer issues
• Process payments
• Make reservations
• Provide customer service in a timely and efficient manner