Reservations And Customer Service Representative Jobs in Iowa , Employment

Are you looking for an exciting opportunity to use your customer service and reservations skills? We are looking for a Reservations and Customer Service Representative to join our team! You will be responsible for providing outstanding customer service, handling reservations, and assisting with other administrative tasks. If you have excellent communication and organizational skills, we want to hear from you!

Overview A Reservations and Customer Service Representative is responsible for providing customer service and assistance to customers who are making reservations for travel, accommodations, and other services. They are also responsible for providing customer service and assistance to customers who have already made reservations. Detailed Job Description A Reservations and Customer Service Representative is responsible for providing customer service and assistance to customers who are making reservations for travel, accommodations, and other services. They are also responsible for providing customer service and assistance to customers who have already made reservations. They must be able to answer customer inquiries, provide accurate information, and resolve customer issues. They must also be able to process payments, make reservations, and provide customer service in a timely and efficient manner. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to multi-task

• Ability to work in a fast-paced environment

• Knowledge of reservation systems

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Ability to work independently

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Previous experience in a reservations or customer service role

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Ability to work independently

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of reservation systems

• Knowledge of travel industry

Job Experience

• Previous customer service experience

• Previous experience in a reservations or customer service role

Job Responsibilities

• Answer customer inquiries

• Provide accurate information

• Resolve customer issues

• Process payments

• Make reservations

• Provide customer service in a timely and efficient manner