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Renewal Representative Jobs

Customer Renewal Manager Jobs
By SailPoint At United States
Provide management with regular status updates, summaries of highly complex issues, and accurate visibility to forecasted attrition and escalate as needed
3+ years experience in customer facing role with ability to influence different stakeholders using strong relationship and communication skills.
Possess knowledge of SailPoint Terms and Conditions.
Knowledgeable in commercial metrics and forecasting principles.
Previous experience managing SaaS Subscription renewals process ideal
Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
Dna Renewal Specialist - 1409480
By Cisco At North Carolina, United States
A strong sales competence and confidence when communicating the business benefits DNA Software provides customers.
Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts
Excellent verbal (via telephone) and written (via email) communications skills
A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.
Strong customer service, listening and presentation skills
Bachelor's Degree or Equivalent Experience
License Renewal Engineer/Mechanical - Multiple Levels And Locations
By Constellation At Kennett Square, PA, United States
Provides initial or complete task management of engineering issues. (5%)
Assure all engineering products prepared or overseen are in accordance with applicable safety analyses, industry codes, and all regulatory requirements. (5%)
B.S. in Engineering and 2+ years Nuclear or related engineering experience
B.S. in Engineering or Licensed Professional Engineer and 5+ years engineering experience
B.S. in Engineering or Licensed Professional Engineer and 10+ years engineering experience
Commercial Nuclear Power Plant Experience
Renewal Underwriter - Remote
By Brown & Brown Insurance At United States
Become thoroughly familiar with the use of all agency management software systems and suggest labor saving uses to management.
2 – 5 years’ experience in Commercial Multi-Line Insurance
Experience working in a paperless environment preferred.
Exceptional customer service and interpersonal skills
Competitive pay based on experience
Generous benefits package: health, dental, vision, 401(k), etc.
Renewal Specialist Jobs
By Tenacious At San Antonio, TX, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Renewal Specialist Jobs
By Tenacious At Washington, DC, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Renewal Specialist Jobs
By Tenacious At New York, NY, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Retention Renewal Manager Jobs
By Bluewave Technology Group At United States
Forecast renewals and track performance against goals, report on renewal progress and results to senior management.
Proactively communicate with customers about their upcoming renewals
Negotiate contracts for customers with suppliers and carriers to ensure that we achieve the best possible terms.
Assist with ensuring accuracy and integrity of client renewal solutions.
Support account team in review and maintenance of accurate client and carrier contacts in SFDC.
Participate in Orchestrate QBRs, where applicable, to review upcoming client accounts and service renewals.
Renewal Support Specialist Jobs
By Concentrix At , Remote
Notifying Renewal Managers when CCW-R/SUB-UI were not used for renewals by Partners.
2+ years of business experience
Advanced Excel skills using Pivot Tables, vLook-ups and Macros
Strong verbal and written communication skills
Improve Partner behavior on Intent Capture (NEW vs. RENEW)
Improve Organic Renewals through CCW-R and SUB UI through partner enablement.
Renewal Contract Manager Jobs
By Tenacious At Tampa, FL, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At Washington, DC, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At New York, NY, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At San Diego, CA, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Pharmacist - Medication Renewal Center
By CHAS Health At , Spokane, 99201 $124,390 - $157,574 a year
Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home
Above benefits dependent upon eligibility criteria
Accesses computer for data entry, pharmacy files, patient charts, and inventory.
above benefits dependent upon eligibility criteria
for more detail about the benefits package!
Medical, Dental, & Vision Insurance
Policy Support Specialist, Mm Rollover & Renewal Prep
By CNA Insurance At Wyomissing, PA, United States
Excellent written and verbal communication skills including professional phone etiquette.
Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and develop and maintain relationships.
Good analytical and organizational skills with the ability to coordinate multiple tasks.
Knowledge of basic underwriting and insurance industry theories and practices.
Good computer skills including Microsoft Office suite and other business related software systems.
High School Diploma, GED or equivalent experience and some additional training after high school.
Renewal Specialist Jobs
By Airtable At New York, United States
3+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Experience and passion for building a new team within an existing organization
Experience translating renewal motion into documented, scalable and repeatable playbooks
You will be a primary stakeholder (along with XFN partners) in building the foundational processes and playbooks for this new role
You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
Renewal Manager Jobs
By monday.com At New York, United States
Experience in working closely with cross-functional teams (sales, finance, legal, cs) in order to reach primary goals
Work closely with the Customer Success, Finance, and Sales teams to retain customer contracts, secure renewal and support the accounts’ growth.
2+ years of relevant experience in a client-facing role ideally in SaaS companies
Effective communicator, strong interpersonal and collaboration skills
Strong negotiation, presentation and closing skills
Proven experience with owning a renewal process E2E
Contract Renewal Operations Administrator
By UKG At United States
Minimum of three years business/customer service experience within a hi-tech environment
Computer software skills preferred: Salesforce, Oracle and Microsoft Office
Effective oral and written communication skills are essential
Process all contract termination/credit requests for assigned accounts in a timely manner as warrants.
Strategic Renewal Manager Jobs
By DocuSign At United States
10+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
6+ years of experience within Renewal Management, Account Management or Customer Success
Strong process management, financial acumen and contractual engineering skills
Strong negotiation skills with experience driving contracts to completion on time
Experience in a quota-carrying sales role with proven achievement
Strong level of urgency, organization and prioritization skills
Renewal Manager, Partnerships Jobs
By Sprout Social, Inc. At United States
Excellent communication, writing skills and a passion for customer experience
4+ years of experience in sales, customer success or business services with a strong emphasis on customer retention
Proven experience managing complex enterprise or strategic accounts
Experience with Salesforce.com or similar CRM
Review to-date performance with your manager, identify areas of improvement and establish a plan for career development.
Propose and execute independent projects benefiting the whole of Customer Success or Sprout as an organization.

Are you looking for an exciting opportunity to join a growing team and make a real impact? We are looking for a Renewal Representative IV to join our team and help us continue to provide our customers with the best service possible. As a Renewal Representative IV, you will be responsible for managing customer renewals, providing excellent customer service, and ensuring customer satisfaction. If you are a motivated self-starter with a passion for customer service, then this is the perfect job for you!

An Renewal Representative Iv is responsible for managing and processing customer renewals, upsells, and cross-sells. They are responsible for ensuring customer satisfaction and loyalty by providing excellent customer service. They must be able to identify customer needs and provide solutions that meet those needs. Renewal Representatives must have excellent communication and problem-solving skills, as well as a strong understanding of the company’s products and services. To become an Renewal Representative Iv, you must have a high school diploma or equivalent. You should also have experience in customer service, sales, or a related field. Additionally, you should have strong communication and problem-solving skills, as well as a strong understanding of the company’s products and services.

Renewal Representative Iv Skills:

• Excellent customer service skills
• Strong communication and problem-solving skills
• Knowledge of the company’s products and services
• Ability to identify customer needs and provide solutions
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of CRM software

What is Renewal Representative Iv Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of the company’s products and services
• Knowledge of CRM software

What is Renewal Representative Iv Responsibilities?

• Manage and process customer renewals, upsells, and cross-sells
• Ensure customer satisfaction and loyalty by providing excellent customer service
• Identify customer needs and provide solutions that meet those needs
• Maintain accurate records of customer interactions
• Follow up with customers to ensure their satisfaction
• Monitor customer accounts to ensure timely payments

What is Renewal Representative Iv Experience?

• Previous experience in customer service, sales, or a related field
• Experience with CRM software

What is Renewal Representative Iv Qualifications?

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Renewal Representative Iv Education:

• High school diploma or equivalent
• Bachelor’s degree in business, sales, or a related field (preferred)

Tools to Help Renewal Representative Iv Work Better:

• CRM software
• Microsoft Office Suite
• Customer service tracking software

Tips to Help Renewal Representative Iv Do More Effectively:

• Stay organized and keep accurate records of customer interactions
• Follow up with customers to ensure their satisfaction
• Monitor customer accounts to ensure timely payments
• Listen to customer feedback and use it to improve customer service
• Be proactive in identifying customer needs and providing solutions

Common Renewal Representative Iv Interview Questions:

• What experience do you have in customer service?
• How would you handle a difficult customer situation?
• What do you know about our products and services?
• What do you think makes a successful Renewal Representative?
• How do you stay organized and keep accurate records?