Remote Technical Support Administrator Jobs in Utah

Develop extensive knowledge of our product, including common technical challenges and troubleshooting techniques.

Tech support experience (minimum two years).

Excellent participant facing communication and writing skills.

Able to effectively work in a Remote environment and be depended on for excellent punctuality and communication.

Healthcare background, and/or previous healthcare experience, especially startup healthcare experience.

Experience with customer support tools (e.g. RingCentral, ZenDesk, Freshdesk) and/or Google Analytics.

Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS

Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML

Experience in Business Intelligence a plus

Solid knowledge of networking concepts

Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution

Superior written and verbal communication skills are a must