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Remote Mortgage Customer Service Representative Jobs

Bilingual Fha Mortgage Origination - Customer Service (Remote)
By Leidos At , Remote $20 - $24 an hour
Excellent time management skills and dependability
Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans
Use your knowledge of the mortgage industry to locate answers in a knowledge database to respond to client’s requests
Strong verbal and written communication skills
Come join our rapidly growing team and enjoy these benefits:
Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year
Remote Mortgage Customer Service Representative
By Talentify.io At United States
Self-motivated, creative, and skilled in time-management, project-management, and customer-management
Partner with Small Commercial Product Management to drive profitable growth in a given region
2+ years P&C work experience
Strong technical and analytical skills with the ability to work independently or as part of a team
Excellent written and verbal communication skills with the ability to convey technical concepts to diverse audiences
Become fluent in all 3 Small Commercial LOBs - Auto, BOP, and WC
Mortgage Customer Service Specialist
By WizeHire At Tampa, FL, United States

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and ...

Lead Mortgage Servicing (Remote-Orlando)
By Hilton Grand Vacations At , Orlando, Fl
Experience in cash reconciliations and knowledge of the accounting process
HGV Now Offers Day One Team Member Benefits!
Ensure compliance with internal and external reporting requirements, including IRS reporting (Forms 1098, 1099)
Experience automating and standardizing operational processes
Accounting or loan services experience
Review and approve work performed by Loan Servicing Representatives
Mortgage Fulfillment Center Representative 3 (Remote)
By Hancock Whitney At , Gulfport, Ms
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
Strictly adheres to agent call center performance standards, which includes call management, schedule adherence, and satisfactory customer service.
Meets NMLS license and individual state licensing requirements, which includes passing tests and on-going training.
5+ years mortgage or sales originations experience in a call center environment.
Advanced knowledge of Mortgage related state and Federal Regulations.
Excellent organizational skills and attention to detail.

Are you looking for an exciting opportunity to work from home and provide exceptional customer service? We are looking for a Remote Mortgage Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients, answering questions, and resolving any issues that may arise. If you have a passion for helping others and are looking for a rewarding career, this is the job for you!

Overview A Remote Mortgage Customer Service Representative is responsible for providing customer service to clients who are interested in obtaining a mortgage loan. They must be knowledgeable about the mortgage loan process and be able to answer questions and provide guidance to customers. They must also be able to handle customer complaints and resolve any issues that may arise. Detailed Job Description The Remote Mortgage Customer Service Representative is responsible for providing customer service to clients who are interested in obtaining a mortgage loan. They must be knowledgeable about the mortgage loan process and be able to answer questions and provide guidance to customers. They must also be able to handle customer complaints and resolve any issues that may arise. The Remote Mortgage Customer Service Representative must be able to work independently and be able to manage multiple tasks at once. They must be able to work with customers in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Knowledge of the mortgage loan process
• Ability to work independently
• Ability to manage multiple tasks
• Ability to work with customers in a professional and courteous manner
• Excellent communication skills
• Ability to problem solve
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the mortgage loan process
• Ability to work independently
• Ability to manage multiple tasks
• Excellent communication skills
• Ability to problem solve
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of the mortgage loan process
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service regulations
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in the mortgage loan industry
• Previous experience working with customers
Job Responsibilities
• Provide customer service to clients who are interested in obtaining a mortgage loan
• Answer customer questions and provide guidance
• Handle customer complaints and resolve any issues that may arise
• Manage multiple tasks and work independently
• Work with customers in a professional and courteous manner
• Maintain customer service records
• Follow customer service policies and procedures