Customer Support Representative - Remote | Wfh
By Get.It Recruit - Administrative At Orlando, FL, United States

We are excited to announce an incredible opportunity for an enthusiastic and compassionate individual to join our team as an Entry-Level Customer Support Representative! As a valued member of our ...

Customer Care Representative- Remote
By Tervis At Venice, FL, United States

Job Descriptions Position Summary: Put your enthusiasm and ability to connect with people to work as part of the Tervis Customer Experience Team. Talk to customers (direct and indirect) across ...

Remote Customer Care Representative
By Jobot At Charlotte, NC, United States
Proven experience being able to perform computer skills and strong at multitasking
REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!!
Knowledgeable on systems, products, services, and best practice.
Minimum of 1 year experience in Customer Service environment with measured metrics
Prior experience providing customer support in a call center environment
Microsoft and NetSuite or Oracle experience preferred

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Representative to join our team and provide exceptional customer service to our clients. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Remote Customer Representative is responsible for providing customer service and support to customers via phone, email, and other remote channels. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. Detailed Job Description Remote Customer Representatives are responsible for providing customer service and support to customers via phone, email, and other remote channels. They must be able to effectively communicate with customers, understand customer needs, and provide solutions. They must be able to troubleshoot technical issues and provide technical assistance. They must be able to handle customer complaints and provide solutions. They must be able to provide accurate information and follow up with customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Ability to provide technical assistance
• Ability to handle customer complaints
• Ability to provide accurate information
• Ability to follow up with customers
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of remote customer service tools and technologies
Job Experience
• Previous customer service experience
• Previous remote customer service experience
Job Responsibilities
• Respond to customer inquiries via phone, email, and other remote channels
• Resolve customer complaints
• Provide technical assistance
• Troubleshoot technical issues
• Provide accurate information
• Follow up with customers