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Remote Customer Rep Jobs in Massachusetts

Remote Customer Service Rep
By Studio 210 At Boston, MA, United States

Full Job Description We are looking for a talented and highly motivated Customer Service Representative to join our team. Job Description The Customer Service representative is responsible ...

Customer Service Rep- Remote (11Am - 7:30Pm Eastern Time Zone)
By Revvity At Boston, MA, United States
Superior planning, organizational, and time management skills to effectively allocate and manage resources
Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus)
Partner with Customer Service Management to deliver formal new hire training as directed
Partner with CS Management to implement necessary call center changes as result of customer feedback
Proven understanding of fundamental call center metrics and performance management techniques
Bachelor’s degree and 0-2 years’ experience in customer service and/or contact center (consumer market)