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Remote Customer Engagement Specialist Jobs

Remote Customer Support Specialist
By ABI Document Support Services At Springfield, MO, United States
High School Diploma or GED, related experience in the fields of accounting, client service and data base management. .
Record and communicate client onboarding or billing issues with management regularly.
Coordinate preparation and delivery of reports as requested by management.
Monitor billing and operational information to ensure client requirements are followed.
Knowledge of Microsoft Office, Word, Excel, Access.
Knowledge of billing and accounting principles, practices and procedures.
Customer Engagement Specialist (Temp)
By brightwheel At United States
Excellent time-management and prioritization skills
Develop an understanding of our products and how they can benefit different types of customers
0-1+ years of sales or relevant customer-facing experience
Preferred: Basic Excel/Google Sheets, experience in a startup environment
Sell existing brightwheel customers on additional products in a persuasive and informative manner
Call existing customers to assess their engagement level with brightwheel, identify problems, and drive to a resolution
Ifp Customer Experience & Engagement Project Manager- Remote
By The Cigna Group At , Hartford, 06152, Ct $82,900 - $138,100 a year

Job Summary: The Individual & Family Plan Customer Experience & Engagement project manager will be responsible for designing and leading end-to-end customer experience and engagement projects, ...

Customer Subscription Specialist - Remote Within The U.s.
By OEConnection At , Remote
Ability to input customer information into a CRM (Customer Relationship Management) system.
Effective communication and interpersonal skills.
Able to promote a secure work environment with alignment to ISO document handling & retention requirements.
Moderate experience with Microsoft Outlook and Excel.
Comfort working with computers (entering data, using electronic file folders, converting documents).
Ability to analyze customer data within orders and sales agreements.
Cx Engagement Contractor (Remote)
By KFC At Plano, TX, United States
Lead global CX collaboration at scale by managing and partnering with cross-functional stakeholders on all Experience Management programs and initiatives
Experience in large scale project management from inception to launch with external partners
Manage market communication and stakeholders throughout design, implementation, and ongoing use of KFC Listens
Define guest recovery program globally and manage implementation with BUs/ Franchisees
Define and implementing recommended structure and capabilities for business unit’s CX capability and lead implementation in partnership with markets
5+ years of experience in CX or related field
Customer Advocate/Engagement Specialist | Remote
By Dignari At , Remote
Communicating well and successfully multi-task under tight deadlines.
Creating and maintaining lasting customer relationships by acting as the primary point of contact.
Working in collaborative environment with various project teams.
Addressing customer issues with speed and efficiency.
Customer Engagement, Education Upsell Specialist
By brightwheel At United States
Experience in sales or account management is required
Excellent communication, organizational, time-management, and prioritization skills
Experience in an early childhood education setting
Develop and maintain a deep understanding of our products and how they can benefit different types of customers
Preferred: Salesforce, basic Excel/Google Sheets, experience in a startup environment
Conduct sales demos for potential customers, showcasing our products and services in a compelling and informative manner
Engagement Manager - Remote
By The Select Group At Greater Houston, United States
1-3 years of project coordination/management or people management experience
Serve as customer escalation point for issues/concerns regarding project status and service delivery; provide status reports to client management, as needed.
Resolve resource issues in a timely manner; provide coaching & management, escalate any performance concerns to management and human resources.
Analyze data and reporting of program metrics to present to the Account Management team and client
Engagement Manager – Managed Solutions - Remote
Serve as project team resource manager accountable for daily activities of consultant and team.
Telephonic Patient Engagement Specialist - Remote ($22.45 - $43.89 / Hour)
By Talentify.io At United States
Utilize excellent telephonic sales skills to effectively communicate Landmark services and be able to
Uses critical thinking skills to create telephonic outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program
2+ years of related experience in a sales, direct marketing or customer service capacity. Prior experience in healthcare
Leverage reporting and dashboards to prioritize telephonic outreach to members
In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients
Successfully meet and/or exceed engagement monthly targets
Customer Engagement Manager Jobs
By Locl At Austin, TX, United States
Contact information is available via our CRM (Hubspot).
Briefly review their Locl account activity and make notes on r ecent activity/usage
Draft email copy for user outreach
Work with the Success team to create/approve a messaging script
Work with the Success team to help answer any questions/ feedback
GA, Fb, and Instagram connects
Customer Engagement Manager Jobs
By University of Utah At , Salt Lake City, 84112, Ut $68,000 - $75,000 a year
Maintain and organize the digital library of marketing files for ease of access by the marketing team and store management.
Create and report to Senior Management clear analytics for business planning purposes.
Work with the E-Commerce Manager to develop, manage and maximize our Pay-Per-Click, SEO, and affiliate marketing relationships.
At least 2-4 years leading the customer experience, marketing and/or branding for an organization of similar size.
Hand-on experience in creative process, marketing, graphic design, and brand development.
Experience with email marketing platforms, like MailChimp, and marketing automation and personalization.
Community (Customer) Engagement Specialist
By fatty15 At United States
Enjoy sending gifts to customers, you will assist with management of a Surprise & Delight program.
Manage follow-up with relevant team members to ensure resolution of customer issues in a timely fashion.
Provide our incredible fatty15 family with the best possible customer experience.
Out-of-the-box thinking to grow our customer experience and support retention.
Bachelor's degree in related field (e.g. business administration, communication, hospitality) preferred or equivalent experience
4 years of customer experience
Telephonic Patient Engagement Specialist - Remote In Va
By UnitedHealth Group At , Midlothian, 23113, Va
Utilize excellent telephonic sales skills to effectively communicate Landmark services and be able to overcome members objections
Uses critical thinking skills to create telephonic outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program
Experience in a goals/sales capacity with demonstrated ability to hit sales targets/goals
2+ years of related experience in a sales, direct marketing or customer service capacity
Leverage reporting and dashboards to prioritize telephonic outreach to members
In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients
Career Engagement Specialist (Remote)
By MedCerts At United States
Excellent project management, time and self-management skills.
Oversee and manage the MedCerts Career Center and all admin roles and responsibilities within Career Services.
Bachelor's degree or equivalent advanced learning attained through professional level experience required. Master’s degree in a related field plus.
Strong interpersonal skills and a collaborative working style.
Background or expertise in supporting teams creating educational media.
Experience managing a website and/or content.
Customer Support Specialist- Remote
By UNFI At , Providence, Ri $41,300 - $72,300 a year
Associate degree in Business Management or a related field or equivalent experience.
3-5 year’s customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Customer Support Specialist- Remote ($19.86 - $34.76 / Hour)
By Talentify.io At United States
Associate degree in Business Management or a related field or equivalent experience.
3-5 year's customer related experience and account management experience is required
Experience prioritizing and/or manage time, projects, records etc.
High level of business acumen relative to key account management and sales.
Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure
Excellent verbal and written communication skills
Customer Engagement Specialist Jobs
By GeneDx At , $21 - $26 an hour
Serve as a resource to clients regarding test requirements, specimen submission and other laboratory policies and procedures.
2-5 years clinical laboratory, physician's office, and/or customer service experience.
Strong verbal and written communication skills.
Location: Remote (East Coast Time Zone)
Report laboratory results using established protocols.
Identify research and resolve customer issues utilizing appropriate staff and resources to ensure client satisfaction. Problem solve.
Cloud Services Engagement Manager Remote
By Siemens Digital Industries Software At , Cypress, Ca
Required Knowledge/Skills, Education, And Experience:
Launch our Managed Services offerings by inputting strategy for global Go-to-Market strategy, value proposition, service positioning and business development.
Participate in crafting, launching and delivery of industry-specific solutions/offerings based on Cloud technology.
Collaborate with cross functional, global teams to ensure that offerings are launched and completed with standard methodologies across the globe.
Assist with business development opportunities, articulating the value proposition and approach of our Cloud Services offerings
Excellent presentation skills, verbal and written communication skills
Client Engagement Specialist - Remote
By Gross Travel and Adventure At Fort Wayne, IN, United States

This is a remote position. We are looking for someone that is engaging with clients in the hospitality industry and can help turn one time sales into repeat clients. You will work closely with ...

Telephonic Patient Engagement Specialist - Remote
By UnitedHealth Group At , Southfield, 48033, Mi $22.45 - $43.89 an hour
Utilize excellent telephonic sales skills to effectively communicate Landmark services and be able to
Uses critical thinking skills to create telephonic outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program
2+ years of related experience in a sales, direct marketing or customer service capacity
Leverage reporting and dashboards to prioritize telephonic outreach to members
In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients
Successfully meet and/or exceed engagement monthly targets

Are you looking for a job that allows you to work from home and engage with customers? We are looking for a Remote Customer Engagement Specialist to join our team! As a Remote Customer Engagement Specialist, you will be responsible for providing excellent customer service and building relationships with our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries and complaints. If you have excellent communication skills and a passion for customer service, this is the perfect job for you!

Overview:

A Remote Customer Engagement Specialist is responsible for providing excellent customer service and support to customers via phone, email, and other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions.

Detailed Job Description:

The Remote Customer Engagement Specialist is responsible for providing excellent customer service and support to customers via phone, email, and other digital channels. The Remote Customer Engagement Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. The Remote Customer Engagement Specialist will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management.

What is Remote Customer Engagement Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and tools
• Proficiency in Microsoft Office Suite
• Knowledge of customer service best practices
• Ability to handle customer complaints and escalations

What is Remote Customer Engagement Specialist Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• At least 2 years of customer service experience
• Experience in a remote customer service role
• Knowledge of customer service software and tools

What is Remote Customer Engagement Specialist Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer service software and tools
• Knowledge of customer service processes and procedures
• Knowledge of customer service regulations and standards

What is Remote Customer Engagement Specialist Job Experience?

• At least 2 years of customer service experience
• Experience in a remote customer service role
• Experience in a customer service role in a fast-paced environment

What is Remote Customer Engagement Specialist Job Responsibilities?

• Respond to customer inquiries via phone, email, and other digital channels
• Resolve customer issues in a timely and efficient manner
• Provide helpful advice and solutions to customers
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow customer service processes and procedures
• Adhere to customer service regulations and standards