It Project Technician Jobs in New York

IT Project Manager - Network & IoT NY -

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Manage user accounts, permissions, and access controls, adhering to security protocols and standards.

Collaborate with network engineers to diagnose and resolve networking issues affecting application performance and user experience.

Document support activities, troubleshooting steps, and resolution details for future reference and knowledge sharing.

Proven experience as an L2 Support Engineer with a focus on Microsoft technologies, application support, and networking.

Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, and Office 365.

Experience troubleshooting and supporting various applications, such as ERP, CRM, and productivity software.

1-2 years directly related experience minimum requirement; associate's degree, A+ and Network+ preferred.

A+ and Network+ preferred but not required. Skills and concepts covered in these certifications is a must.

The ideal candidate will be comfortable offering support over the phone, and be able to support users remotely.

Install and manage IP cameras.

Write articles and otherwise contribute to the knowledgebase.

Strong working knowledge of Computer maintenance and troubleshooting.