Program Support Assistant- Horticulture
By State of Georgia At Gwinnett County, GA, United States
Uses sound judgment and knowledge of the organization's policies and procedures to respond to questions, requests and needs.
Responds to questions, requests or needs based on specific knowledge of program or operation.
Provides secretarial and clerical support to the unit.
Initiates, composes and accurately types correspondence and administrative documents according to established guidelines.
Proofreads and edits documents for content, context, accuracy and consistency.
Copies, distributes and files appropriate letters, memoranda, reports and other materials.

Are you looking for an exciting opportunity to use your administrative skills to make a difference? We are looking for a Program Support Assistant to join our team and help us provide essential services to our community. You will have the chance to work with a diverse group of people and make a real impact on the lives of those we serve. If you are passionate about making a difference, this could be the perfect job for you!

Overview Program Support Assistants provide administrative and clerical support to program staff in a variety of settings. They are responsible for managing program-related documents, coordinating meetings and events, and providing customer service to program participants. Detailed Job Description Program Support Assistants are responsible for providing administrative and clerical support to program staff. This includes managing program-related documents, coordinating meetings and events, and providing customer service to program participants. They may also be responsible for tracking program progress and providing reports to program staff. Program Support Assistants must be organized and able to multitask in order to effectively manage their duties. Job Skills Required
• Excellent organizational and multitasking skills
• Proficiency in Microsoft Office Suite
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to manage multiple tasks simultaneously
• Knowledge of program-specific software and databases
Job Qualifications
• High school diploma or equivalent
• Previous experience in an administrative or clerical role
• Knowledge of program-specific software and databases
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of program-specific software and databases
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Knowledge of office equipment and technology
Job Experience
• Previous experience in an administrative or clerical role
• Previous experience in a customer service role
• Previous experience in a program-specific role
Job Responsibilities
• Manage program-related documents
• Coordinate meetings and events
• Provide customer service to program participants
• Track program progress and provide reports to program staff
• Maintain program-specific software and databases
• Assist with administrative and clerical tasks
• Answer phone calls and respond to emails
• Assist with other duties as assigned